Welcome to Ocean Automotive Group

Alejandro provide a great service. Ask the correct questions to put me in a car that I love and in my budget. Thank you!!

I came in looking for an upgrade from my current lease (blue Mazda CX-30 2023) and with the help of Manuel Frometa I was able to drive off with a brand new (grey Mazda CX-5 2026) with all the major upgrades! Manuel helped me the entire process and even helped me pick out the car, he’s such a kind and amazing person. I felt extremely comfortable talking to him about my budget and he did an amazing job keeping me in my preferred range and making sure I drove up with a new car and a good deal. Manuel, thank you ... Read More

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Google - Jun 9, 2026

I came in looking for an upgrade from my current lease (blue Mazda CX-30 2023) and with the help of Manuel Frometa I was able to drive off with a brand new (grey Mazda CX-5 2026) with all the major upgrades! Manuel helped me the entire process and even helped me pick out the car, he’s such a kind and amazing person. I felt extremely comfortable talking to him about my budget and he did an amazing job keeping me in my preferred range and making sure I drove up with a new car and a good deal. Manuel, thank you again for your service and I will forever recommend ocean Mazda to anyone in the market for a new car!

Went in on Saturday and came out with a great looking car at a decent price. Young man named Nolsen helped me out with finding a car that felt right and with going back and forth with his higher ups in an attempt to get be a decent deal. Believe hes only been working there for less than 2 years but the kid knows his stuff for sure

Andre did a good job and took care of me through the whole process of buying my car

(Translated by Google) Many thanks to the entire team, from Eduardo Ibarra, Cris, and elCris, everyone made my experience wonderful. They were always there to help me and explain things patiently. (Original) Muchas gracias al todo el equipo desde Eduardo Ibarra, Cris y elCris todos hicieron que mi experiencia sea magnífica. Bucaron siempre ayudarme, explicarme pacientemente

It is service advisors like andy that make me come back to doral servicing department. He is pleasant, very understanding and explains everything to you . He is a hard to reach person because he is busy and it is understandable, but once he is with you he will treat you like his number one customer and guve you his undivided attention. He will guide you every step of the way with getting your car serviced. He is a wonderful service advisor and I wouldn’t change him. Thank you

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The dealership is always clean, pleasant to be in while waiting for your vehicle. Coffee variety and cold water bottles are always great and are great perks. The staff is courteous , will greet you with a smile. I have been to other mazda dealerships as I have own mazda cars for over 20 years. By far Doral dealership feels welcoming. And the staff and service is wonderful from servicing your car yo buying a new one. Thank you

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I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially ... Read More

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DealerRater - May 28, 2026

I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially to deny responsibility and say the car “wasn’t like that” when we purchased it only days earlier. My husband eventually had to mention that he serves in the Army just to get them to agree to look at the vehicle. We brought it in on a Thursday, but they said they couldn’t do anything because they had no loaner cars available. We agreed to bring it back the following Monday. The dealership then kept my vehicle for 8 days, claiming that the “wrong part had been ordered.” After all that time, they finally called to say the car was ready. My mother picked it up, only to discover that the bumper STILL had a noticeable gap. Hermes, the employee we had been dealing with, told both my mother and me over the phone that this was “as good as it was going to get” because the sales managers had already decided they were not going to spend the money to send it to a body shop. Imagine hearing that after taking on over $30,000 in debt for what was supposed to be a certified pre-owned vehicle. To make matters worse, my mother got home and the bumper had already started coming apart again. When I called Hermes back, he told me there was nothing else he could do and that I needed to contact the sales managers directly. I left multiple messages for management and nobody returned my calls. Later that same day, Hermes called me back and said he had spoken with management and they had finally agreed to send the vehicle to a body shop. I was extremely relieved and thanked him. He told me to bring the vehicle back Monday, May 25th. I drove 45 minutes to the dealership only to find out the service department was closed for Memorial Day. The receptionist contacted Hermes, who apologized and said he would speak to management the next morning to see if someone could pick up the vehicle since I live far away. The next day, I was told that “nobody” could pick up the car, so my mother once again had to take time out of her day to drop it off herself. Then, only one day later, Hermes called saying that a “mobile body shop guy” had stopped by and fixed the issue. That immediately sounded suspicious to me. Sure enough, when my mother picked up the vehicle today, the bumper gap was STILL there. It also appeared that glue had been used to hold it in place because there was visible glue residue that had never been there before. The dishonesty throughout this entire process has been mind-blowing. I also made it very clear that I needed the vehicle back before June 5th because I have an out-of-state trip planned. Interestingly, the first thing Hermes asked my mother when she picked up the car was, “When is she leaving the state?” At that point, it honestly felt like the priority was simply getting me out of town so they wouldn’t have to continue dealing with the issue. This is a CERTIFIED PRE-OWNED vehicle. A bumper that repeatedly falls apart should be properly repaired by the dealership — not temporarily glued together to avoid paying for a body shop repair. I will absolutely be escalating this matter further. If I can give anyone one piece of advice: please think twice before purchasing a vehicle from this dealership. First picture of when my husband first noticed, second when they "fixed" it the first time, and third picture of when the "supposed" mobile body shop guys "fixed' it

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If you’re looking for a straightforward, no games experience, I highly recommend Lisselle Vega. I came in prepared with my Excel sheet and pricing comps, told her exactly what model and price I wanted, and she met all my criteria within 30 minutes. The whole process was efficient and transparent exactly what I was looking for. 10/10 experience.

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I would highly advise going somewhere else if you care about yourself. The management team is non existent, the front desk will leave message and they never return your calls. They will not provide requested documents that are needed for your extended warranty. Manager Chris even raised his voice, cursed and hung up the phone. Very unprofessional, I will never return

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