Welcome to Ocean Automotive Group

Gabin was a great sales representative, he was super comprehensive with what I was looking for. He is one of the best associate that I found here. Thank you for the experience.

(Translated by Google) Excellent service!!! Highly recommend David Caraza. We wanted to replace my Volkswagen with a new Mazda and they offered us a very good option!!! (Original) Excelente atención!!! altamente recomendado David Caraza, queríamos reemplazar mi volkswagen por un nuevo Mazda y nos ofrecieron una muy buena opción!!!

A big waste of time. I spent the entire morning negotiating an online car price with a sales associate, until we agreed upon an out the door price. Explained that I was serious about purchasing a certified used vehicle and was willing to purchase that same day if the price was right. When I arrived to see the vehicle we had agreed upon, after waiting 30 minutes, was informed that the vehicle had been sold a week ago. It was explained to me that it was oversight and not an attempt at a bait in switch. While this may be the ... Read More

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Yelp - Oct 7, 2026

A big waste of time. I spent the entire morning negotiating an online car price with a sales associate, until we agreed upon an out the door price. Explained that I was serious about purchasing a certified used vehicle and was willing to purchase that same day if the price was right. When I arrived to see the vehicle we had agreed upon, after waiting 30 minutes, was informed that the vehicle had been sold a week ago. It was explained to me that it was oversight and not an attempt at a bait in switch. While this may be the case, it was still a major waste of my time and energy and the dealership needs to pay attention to their inventory before negotiating deals.

Luis Soto made it very pleasant and comfortable, whenever it’s time for me to purchase a vehicle it can become very stressful but Mr. Soto made it very relaxing and because of Mr. Soto I purchased my brand new 2026 Mazda CX70 and I love it. I will also recommend anyone that’s looking to purchase a new vehicle to go see Mr. Soto, he is an asset to Ocean Mazda (Kendall West)😂

⭐ Review para Google / Mazda Kendall I wish I could give zero stars. I bought a brand-new 2025 Mazda CX-30 with 0 miles, believing I was buying a reliable vehicle backed by a reputable brand and a dealership that would stand behind it. Unfortunately, my experience has been completely different. The vehicle has had repeated problems, multiple visits to the service department, battery failures, loss of power, and ultimately had to be towed. The most frustrating part is that the problem has never been properly explained or resolved. My vehicle has now been sitting at Mazda Kendall since September 1, 2026. As of October 2, that ... Read More

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Google - Oct 2, 2026

⭐ Review para Google / Mazda Kendall I wish I could give zero stars. I bought a brand-new 2025 Mazda CX-30 with 0 miles, believing I was buying a reliable vehicle backed by a reputable brand and a dealership that would stand behind it. Unfortunately, my experience has been completely different. The vehicle has had repeated problems, multiple visits to the service department, battery failures, loss of power, and ultimately had to be towed. The most frustrating part is that the problem has never been properly explained or resolved. My vehicle has now been sitting at Mazda Kendall since September 1, 2026. As of October 2, that is more than a month without my car. And what has been the communication from the dealership? Almost nothing. I was told they would contact me with information about what was causing the battery to keep dying. They never did. I was told they would help provide a loaner vehicle while Mazda's technicians worked on the problem. That never happened either. I have called and tried to get information, but I still have no clear diagnosis, no meaningful update, and no clear date for when I will get my vehicle back. Meanwhile, my financial obligations did not stop. I'm still making payments on a vehicle that I cannot drive, while also having to deal with the inconvenience and expense of being without transportation. What makes this experience especially disappointing is the contrast: When you're buying the car, everyone is there for you. When you have a serious problem with the car, suddenly nobody seems to have an answer. I'm not writing this because I expected a brand-new car to be completely immune from problems. Mechanical and electrical issues can happen. I'm writing this because customer service should not disappear when the sale is over. A vehicle sitting at a dealership for more than a month with no meaningful communication, no loaner despite promises, and no clear explanation of the underlying problem is simply unacceptable from a customer's perspective. So if you're considering buying a Mazda, do your research beyond the sales experience. Ask yourself what happens if your brand-new vehicle develops a serious problem and you need the dealership to stand behind it. My experience has taught me that buying the car was the easy part. Getting answers afterward has been the real problem. Mazda Kendall this is not the experience I expected when I purchased a brand-new vehicle. #Mazda #MazdaCX30 #MazdaKendall #MazdaProblems #CustomerService #CarProblems #NewCarProblems #CarDealership #ConsumerExperience #SouthFlorida #Miami

(Translated by Google) Experience at this Mazda dealership: Demand transparency in the numbers. I visited this dealership interested in a Mazda CX-90 after inquiring about a promotion. Before going, I specifically asked if the person I was speaking with worked directly for the dealership or for an external broker, and I was told they were a dealership employee. However, upon arrival, I was informed that sales were handled through external brokers. Regarding the offer I had inquired about, I was told that the units allocated to that promotion were no longer available. I decided to test drive the CX-90 anyway. ... Read More

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Google - Sep 28, 2026

(Translated by Google) Experience at this Mazda dealership: Demand transparency in the numbers. I visited this dealership interested in a Mazda CX-90 after inquiring about a promotion. Before going, I specifically asked if the person I was speaking with worked directly for the dealership or for an external broker, and I was told they were a dealership employee. However, upon arrival, I was informed that sales were handled through external brokers. Regarding the offer I had inquired about, I was told that the units allocated to that promotion were no longer available. I decided to test drive the CX-90 anyway. After the test drive, they presented me with a lease proposal with a term, monthly payment, and down payment. The values ​​presented were substantially different from the original promotion. When I requested the formal financial breakdown (lease worksheet or buyer's order) to review key calculation parameters—such as the money factor and residual value—the finance representative indicated that it was not possible to provide this information at that time and that these details would only be included in the final contract after accepting the agreement. As a customer with excellent credit (Tier 1) and a genuine intention to purchase, I do not consider it viable to accept a financial commitment without clearly reviewing the factors that determine the monthly payment. Transparency in the pre-signing breakdown is fundamental in any negotiation of this type, which is why I decided not to proceed with the transaction. Recommendation for future Mazda customers: Confirm the exact stock number and availability of the offered unit beforehand. Request a complete written breakdown of the lease calculation (money factor, residual value, and additional charges) before accepting any payment or proposal. (Original) Experiencia en este concesionario Mazda: Exijan transparencia en los números. ​Visité este concesionario interesado en una Mazda CX-90 tras consultar una promoción disponible. Antes de acudir, pregunté expresamente si la persona con la que me comunicaba trabajaba directamente para el concesionario o si pertenecía a un servicio de bróker externo, y se me confirmó que era personal del concesionario. Sin embargo, al llegar al lugar, me informaron que la atención se gestionaba a través de brókers externos. Respecto a la oferta consultada, me indicaron que las unidades asignadas a esa promoción ya no estaban disponibles. ​Decidí probar la CX-90 de todas formas. Posterior a la prueba, me presentaron una propuesta de lease con plazo, pago mensual y pago inicial (down payment). Los valores presentados eran sustancialmente diferentes de la promoción original. ​Al solicitar el desglose financiero formal (lease worksheet o buyer's order) para revisar parámetros fundamentales del cálculo —como el money factor y el valor residual—, el representante del área financiera indicó que no era posible proporcionar dicha información en ese momento y que esos detalles solo se verían en el contrato final tras aceptar el acuerdo. ​Como cliente con crédito excelente (Tier 1) y con una intención real de compra, no considero viable aceptar un compromiso financiero sin revisar con claridad los factores que determinan el pago mensual. La transparencia en el desglose previo a la firma es fundamental en cualquier negociación de este tipo, motivo por el cual decidí no continuar con la operación. ​Recomendación para futuros clientes de Mazda: ​Confirmen previamente el número de stock exacto y la disponibilidad de la unidad en oferta. ​Soliciten por escrito el desglose completo del cálculo del lease (money factor, valor residual y cargos adicionales) antes de aceptar cualquier pago o propuesta.

This place is extremely racist. Traveled 2 hours to their location to buy a Tesla they racially profiled me, insinuating that I was using a fraudulent license to buy a vehicle. This specific vehicle that I came to purchase also was damaged on the right side which was not mentioned previously. Went to another dealership 40 minutes away to purchase a much better Tesla within the hour

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Manny helped me with my second lease run smoothly and effectively. Great service many thanks again . He helped with all of the process.

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I had an amazing experience purchasing my car, and I have to give a huge shoutout to my salesman, Manny Patino! He went above and beyond from start to finish to help me get into the right car. He was patient, helpful, honest, and truly cared about making sure I was happy with my purchase. He made the entire process so much easier and less stressful, and I genuinely appreciate all the time and effort he put into helping me. You can tell he truly cares about his customers and isn’t just trying to make a sale. I highly ... Read More

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DealerRater - Sep 5, 2026

I had an amazing experience purchasing my car, and I have to give a huge shoutout to my salesman, Manny Patino! He went above and beyond from start to finish to help me get into the right car. He was patient, helpful, honest, and truly cared about making sure I was happy with my purchase. He made the entire process so much easier and less stressful, and I genuinely appreciate all the time and effort he put into helping me. You can tell he truly cares about his customers and isn’t just trying to make a sale. I highly recommend him to anyone looking for a car! Thank you so much for going the extra mile and making my experience such a great one! ⭐️⭐️⭐️⭐️⭐️

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