Ocean Automotive Group

Google Oct 23, 2026

Alejandro at Ocean Mazda was A1 and a pleasure to deal with. Transparent and knowledgeable and great to work with. Ruby in finance department was also amazing and helped us to secure the best deal possible. Kudos all around

Google Oct 23, 2026

Had such a wonderful experience. Would definitely recommend working with Alejandro Chacin.

Google Oct 23, 2026

We had a great experience buying our car here, Federico and team were very helpful and transparent in the all process. Highly recommended. Thanks for everything.

Google Oct 23, 2026

(Translated by Google) Manuel Frometa, the salesperson, and Ossie Ferrufino, the manager, treated us with such professionalism, respect, and kindness that I really wanted to express my gratitude in this review. We felt like special people, and they always respected our financial situation without trying to take advantage of us. Thank you so much, Romina and Gustavo (Original) Manuel Frometa, vendedor y Ossie Ferrufino, mánager nos atendieron de una manera tan profesional, con tanto respeto y cariño que realmente lo quiero dejar plasmado en este comentario. Nos sentimos tratados como ser humanos especiales y siempre respetando nuestras posibilidades ... Read More

Google Oct 23, 2026

(Translated by Google) I am incredibly grateful for David C.'s attention. From the very first moment, he was incredibly kind, attentive, and patient. He took the time to listen to us, understand what we were looking for, and help us find the best option. He made us feel comfortable and never pressured. It's so refreshing to find people who genuinely care about their customers. Excellent service, I recommend him 100%! (Original) Infinitamente agradecida con la atención de David C. Desde el primer momento fue súper amable, atento y paciente. Se tomó el tiempo de escucharnos, entender lo ... Read More

Google Oct 17, 2026

I spent several weeks working with Ocean Mazda on the potential purchase of a used Ram 2500. Unfortunately, the experience became increasingly frustrating due to the dealership's handling of my trade-in. I was initially offered $19,000 for my Mercedes, despite having multiple independent appraisals in the $23,000–$24,000 range, including an offer communicated by text from AutoNation to purchase my vehicle outright for $23,125, sight unseen, with no vehicle purchase required. Rather than simply acknowledging that their dealership couldn't compete with those valuations, I repeatedly encountered explanations suggesting that other dealers were inflating their appraisals to sell me a vehicle. That explanation was ... Read More

I spent several weeks working with Ocean Mazda on the potential purchase of a used Ram 2500. Unfortunately, the experience became increasingly frustrating due to the dealership's handling of my trade-in. I was initially offered $19,000 for my Mercedes, despite having multiple independent appraisals in the $23,000–$24,000 range, including an offer communicated by text from AutoNation to purchase my vehicle outright for $23,125, sight unseen, with no vehicle purchase required. Rather than simply acknowledging that their dealership couldn't compete with those valuations, I repeatedly encountered explanations suggesting that other dealers were inflating their appraisals to sell me a vehicle. That explanation was particularly frustrating considering the AutoNation offer was entirely independent of any purchase. Throughout the process, I was repeatedly asked to take additional steps to substantiate my vehicle's value and address their concerns about the appraisal. Yet each time I provided further information or clarification, there seemed to be another objection or explanation for why they couldn't come close to the competing offers. It became a frustrating cycle of moving goalposts rather than making meaningful progress toward a transaction. To make matters more frustrating, I'm located several hours away from the dealership. I was upfront about that from the beginning and was willing to make the trip if we could establish a reasonable deal beforehand. Instead, I spent weeks going back and forth, providing information and addressing concerns, only to be met with additional objections rather than any meaningful progress. I fully understand that dealerships have different appraisal practices and aren't obligated to match another company's offer. My issue was never simply the dollar amount. It was the repeated dismissal of legitimate competing valuations, the shifting explanations, and the unnecessary hoops I was expected to jump through. Ultimately, I feel this dealership wasted several weeks of my time. Had they simply been upfront about the fact that they couldn't compete with other offers, I would have respected that and moved on. Instead, I spent weeks trying to have a straightforward conversation about a transaction that apparently wasn't going to happen. I ultimately decided not to proceed with the purchase. Based on my experience, I would not recommend this dealership to anyone who values straightforward communication, transparency, and respect for their time.

Yelp Oct 15, 2026

Well, I bought a CPO 2025 Mazda CX-30 last week from this dealership. When I got home I saw that the window tint on both front windows was delaminating. I took it back to the dealer to have them address it. After I was kept waiting for over 2 hours today, I was told there was nothing they would do about it! So just be sure to check EVERYTHING on any car you buy from them before taking delivery. I will be sure to let all my friends and family to know they should avoid dealing with this enterprise. Very disappointing to ... Read More

Yelp Oct 7, 2026

A big waste of time. I spent the entire morning negotiating an online car price with a sales associate, until we agreed upon an out the door price. Explained that I was serious about purchasing a certified used vehicle and was willing to purchase that same day if the price was right. When I arrived to see the vehicle we had agreed upon, after waiting 30 minutes, was informed that the vehicle had been sold a week ago. It was explained to me that it was oversight and not an attempt at a bait in switch. While this may be the ... Read More

Google Oct 2, 2026

⭐ Review para Google / Mazda Kendall I wish I could give zero stars. I bought a brand-new 2025 Mazda CX-30 with 0 miles, believing I was buying a reliable vehicle backed by a reputable brand and a dealership that would stand behind it. Unfortunately, my experience has been completely different. The vehicle has had repeated problems, multiple visits to the service department, battery failures, loss of power, and ultimately had to be towed. The most frustrating part is that the problem has never been properly explained or resolved. My vehicle has now been sitting at Mazda Kendall since September 1, 2026. As of October 2, that ... Read More

⭐ Review para Google / Mazda Kendall I wish I could give zero stars. I bought a brand-new 2025 Mazda CX-30 with 0 miles, believing I was buying a reliable vehicle backed by a reputable brand and a dealership that would stand behind it. Unfortunately, my experience has been completely different. The vehicle has had repeated problems, multiple visits to the service department, battery failures, loss of power, and ultimately had to be towed. The most frustrating part is that the problem has never been properly explained or resolved. My vehicle has now been sitting at Mazda Kendall since September 1, 2026. As of October 2, that is more than a month without my car. And what has been the communication from the dealership? Almost nothing. I was told they would contact me with information about what was causing the battery to keep dying. They never did. I was told they would help provide a loaner vehicle while Mazda's technicians worked on the problem. That never happened either. I have called and tried to get information, but I still have no clear diagnosis, no meaningful update, and no clear date for when I will get my vehicle back. Meanwhile, my financial obligations did not stop. I'm still making payments on a vehicle that I cannot drive, while also having to deal with the inconvenience and expense of being without transportation. What makes this experience especially disappointing is the contrast: When you're buying the car, everyone is there for you. When you have a serious problem with the car, suddenly nobody seems to have an answer. I'm not writing this because I expected a brand-new car to be completely immune from problems. Mechanical and electrical issues can happen. I'm writing this because customer service should not disappear when the sale is over. A vehicle sitting at a dealership for more than a month with no meaningful communication, no loaner despite promises, and no clear explanation of the underlying problem is simply unacceptable from a customer's perspective. So if you're considering buying a Mazda, do your research beyond the sales experience. Ask yourself what happens if your brand-new vehicle develops a serious problem and you need the dealership to stand behind it. My experience has taught me that buying the car was the easy part. Getting answers afterward has been the real problem. Mazda Kendall this is not the experience I expected when I purchased a brand-new vehicle. #Mazda #MazdaCX30 #MazdaKendall #MazdaProblems #CustomerService #CarProblems #NewCarProblems #CarDealership #ConsumerExperience #SouthFlorida #Miami

DealerRater Sep 21, 2026

This place is extremely racist. Traveled 2 hours to their location to buy a Tesla they racially profiled me, insinuating that I was using a fraudulent license to buy a vehicle. This specific vehicle that I came to purchase also was damaged on the right side which was not mentioned previously. Went to another dealership 40 minutes away to purchase a much better Tesla within the hour

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