Welcome to Ocean Automotive Group

Great service! Alejandro and Anthony made the process very smooth! Thank you!

(Translated by Google) I only came to ask a question and then I took the car there. You can imagine that everything was very good and fast. Alejandro Chacin is an excellent salesman, 1000% recommended. (Original) La verdad sólo vine a preguntar y me lleve el carro ahí se pueden imaginar que todo fue muy bueno y rápido, Alejandro Chacin excelente vendedor 1000% recomendado.

I had a great experience at Ocean Mazda Kendall; Noslen Medina helped me find and purchase my new 2026 Mazda CX-50. He was kind, worked hard to get me a good deal, and really listened to what I was looking for. If you’re looking for a new Mazda, I recommend coming here and asking for him!

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after ... Read More

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Google - Aug 12, 2026

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after the dealership received my payment. I purchased the vehicle from out of state and was repeatedly told they would handle my Massachusetts registration and plates. After waiting a month with no updates, I found out the process hadn't even been started. I spent the next several months making constant phone calls and sending emails just to get updates. I had to request four temporary tags because of the delays, and there were multiple occasions where promised callbacks never happened. Communication that was excellent before the sale became almost nonexistent afterward. When the vehicle arrived, I also discovered several issues that were never disclosed. A professional inspection revealed that multiple body panels had been repainted despite the Carfax showing no accidents. The dealership did replace a cracked taillight. One of the side panels was a completely different color. The interior also had a strong musty odor, like it had been cleaned with a dirty damp rag, and even months later the smell still comes back from time to time. I even reached out to dealership management to explain my experience and give them an opportunity to respond, but none of my emails were ever answered. Overall, what started as a great buying experience turned into months of unnecessary stress because of poor post-sale communication and follow-through. Lenny deserves every bit of praise she gets, but the dealership's handling of my registration, lack of communication after the sale, and failure to respond to my concerns are the reasons I can't rate them any higher than 3 out of 5 stars.

(Translated by Google) Thanks to Alexis Ramos for the whole process and the top-notch service I received (Original) Gracias a Alexis Ramos por todo el proceso y la atención de primera que recibí

Thank you to Liselle, she is truly a blessing and I had the best experience with her. I could not be more grateful to be in a brand new vehicle thanks to her and her team. I would highly recommend anybody to purchase a car with Liselle. She is super professional super thorough and just an overall great person to work with. I am eternally grateful.

gracias a Federico Rivas, quien es el mejor, es una estrella en ventas, 20 puntos. gracias gracias, y gracias también a David Angel el mejor de lo mejor. muchísimas gracias

Manuel was very helpful

Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth and hassle-free. Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth. Huge shoutout to Manny Patiño for taking such great care of us, he made buying my new CX-50 an absolute breeze. Highly recommend this dealership to anyone looking for a great car-buying experience!

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I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the ... Read More

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DealerRater - Jul 25, 2026

I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the significant decline in communication. During my previous service visits, the team was very communicative and kept me informed. That level of service was one of the reasons I continued to have confidence in Ocean Mazda Doral and have recommended the dealership to others for so many years. I completely understand that service departments get busy and that repairs can take longer than anticipated. My concern is not necessarily the amount of time involved—it is the lack of communication. After numerous attempts to get an update, I should not have to physically come to the dealership just to find out the status of my vehicle. As a long-standing customer who has supported Ocean Mazda for more than a decade and purchased two vehicles from Ocean Mazda Doral, this experience is particularly disappointing. The level of service and communication has slipped drastically since my last visit. I have always been comfortable recommending Ocean Mazda based on my own experience. Unfortunately, if this is the level of service and communication I can now expect, I will have to rethink both where I have my vehicles serviced and whether I can continue recommending Ocean Mazda to others.

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