Welcome to Ocean Automotive Group

Mr. Manuel Frometa was professional and courteous with me and my daughter. He was very patient listening to my daughter’s wants for her first car. Buying a car is overwhelming but Manuel eased my daughter’s mind and he was able to get her the car she wanted for the price she needed.

(Translated by Google) My purchase at Ocean Mazda West Kendall was truly a pleasant experience, and the customer service was excellent. The salesman, Alejandro Chacin, was very professional and helpful throughout the entire process. Thank you so much for everything; I highly recommend this dealership. (Original) Mi compra en Ocean Mazda west Kendall fue realmente muy placentera la atención al cliente muy buena. El vendedor Alejandro chacin muy profesional nos colaboró en todo trabajaron con nosotros en todos muchas gracias por todo, les recomiendo este dealer 100%

(Translated by Google) Alejandro Chasin here at Ocean has given me exceptional service. Thank you so much, Alejandro, for helping me buy the vehicle I was looking for. Felix Sosa (Original) Alejandro Chasin ,aquí en ocean me ha dado un trato excepcional, Muchas gracias Alejandro por ayudarme a comprar el vehículo que estaba buscando Felix sosa

(Translated by Google) Excellent service from Alexis Ramos, 100% recommended (Original) Muy buen servicio de parte de Alexis Ramos ,100% recomendado

(Translated by Google) Thank you Alexis Ramos for everything, excellent seller. If you want to save yourself the stress of the process, ask for him here. (Original) Gracias Alexis Ramos por todo, excelente vendedor. Si quieren ahorrarse el estrés del proceso pregunten por él aquí.

(Translated by Google) Alejandro is a very good salesman, attentive to his customers' requests and quite respectful. (Original) Alejandro muy buen vendedor, atento a las peticiones de sus clientes y bastante respetuoso

Great service, faster than expected to close a Deal, Alejandro Chacin a sales consultant was willing to help since the beginning.

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI ... Read More

Full review text opened.

DealerRater - Jun 25, 2026

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI Consumer Affairs (Case #56818879), which is currently under review. I am simply asking that you review my experience, as I do not believe it reflects the level of customer service expected from an authorized INFINITI dealership. Thank you for your time and consideration. Respectfully,

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Miguel is extremely corrupt and non transparent non communicative literally waited over 20 min to speak to him and he was only allowed to dismiss and speak to me less than 2 min.

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