Welcome to Ocean Automotive Group

(Translated by Google) Gabin was very attentive and professional. He guided us step by step throughout the entire process. We highly recommend his service to everyone. (Original) Gabin fue muy atento y muy profesional. Nos guio paso a paso durante todo el proceso. Recomendamos su servicio a todos.

(Translated by Google) It was a really great experience working with Mr. Manuel Grommets. He helped me from the beginning to the end and got me the best possible rate I could find on the market. I'm really excited, to be honest. (Original) Fue una experiencia súper buena en el proceso con el señor Manuel grommets me ayudó desde el comienzo hasta el final me ayudaron el la mejor tasa posible que podía conseguir en el mercado estoy súper emocionado la verdad

Luis Soto made the experience very pleasant. No high-pressure sales tactics. Would highly recommend you ask for him if you are in the market for a new or used car.

I cannot say enough wonderful things about my experience with Lisselle Vega at Ocean Mazda West Kendall! I originally found Lisselle through social media, and I am SO glad I did! From our very first interaction, she was incredibly kind, welcoming, professional, and attentive. She made the entire car-buying experience such a positive one! Lisselle was quick, efficient, and always available to answer any questions or concerns I had. Her communication was amazing, and she consistently responded in a timely manner. She truly went above and beyond to make sure I felt comfortable, informed, and confident throughout the entire process. ... Read More

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Google - Oct 21, 2026

I cannot say enough wonderful things about my experience with Lisselle Vega at Ocean Mazda West Kendall! I originally found Lisselle through social media, and I am SO glad I did! From our very first interaction, she was incredibly kind, welcoming, professional, and attentive. She made the entire car-buying experience such a positive one! Lisselle was quick, efficient, and always available to answer any questions or concerns I had. Her communication was amazing, and she consistently responded in a timely manner. She truly went above and beyond to make sure I felt comfortable, informed, and confident throughout the entire process. I never once felt pressured or rushed into making a decision, which made such a difference! What stood out to me the most was how genuinely caring and dedicated she was. It's clear that she takes pride in what she does and truly wants the best for her customers. She made what can sometimes be a stressful and overwhelming experience feel so easy and enjoyable. I am beyond grateful for her patience, kindness, and exceptional customer service. She has absolutely earned a lifelong customer, and I will be returning to her for all of my future vehicle purchases! If you're looking to purchase a vehicle, I wholeheartedly recommend reaching out to Lisselle. You will not be disappointed! Thank you so much for everything, Lisselle! ❤️

Gabin was awesome he was very patient, helpful, thoughtful, and showed a lot of generosity to make sure I ride in my new car. He is the best

I spent several weeks working with Ocean Mazda on the potential purchase of a used Ram 2500. Unfortunately, the experience became increasingly frustrating due to the dealership's handling of my trade-in. I was initially offered $19,000 for my Mercedes, despite having multiple independent appraisals in the $23,000–$24,000 range, including an offer communicated by text from AutoNation to purchase my vehicle outright for $23,125, sight unseen, with no vehicle purchase required. Rather than simply acknowledging that their dealership couldn't compete with those valuations, I repeatedly encountered explanations suggesting that other dealers were inflating their appraisals to sell me a vehicle. That explanation was ... Read More

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Google - Oct 17, 2026

I spent several weeks working with Ocean Mazda on the potential purchase of a used Ram 2500. Unfortunately, the experience became increasingly frustrating due to the dealership's handling of my trade-in. I was initially offered $19,000 for my Mercedes, despite having multiple independent appraisals in the $23,000–$24,000 range, including an offer communicated by text from AutoNation to purchase my vehicle outright for $23,125, sight unseen, with no vehicle purchase required. Rather than simply acknowledging that their dealership couldn't compete with those valuations, I repeatedly encountered explanations suggesting that other dealers were inflating their appraisals to sell me a vehicle. That explanation was particularly frustrating considering the AutoNation offer was entirely independent of any purchase. Throughout the process, I was repeatedly asked to take additional steps to substantiate my vehicle's value and address their concerns about the appraisal. Yet each time I provided further information or clarification, there seemed to be another objection or explanation for why they couldn't come close to the competing offers. It became a frustrating cycle of moving goalposts rather than making meaningful progress toward a transaction. To make matters more frustrating, I'm located several hours away from the dealership. I was upfront about that from the beginning and was willing to make the trip if we could establish a reasonable deal beforehand. Instead, I spent weeks going back and forth, providing information and addressing concerns, only to be met with additional objections rather than any meaningful progress. I fully understand that dealerships have different appraisal practices and aren't obligated to match another company's offer. My issue was never simply the dollar amount. It was the repeated dismissal of legitimate competing valuations, the shifting explanations, and the unnecessary hoops I was expected to jump through. Ultimately, I feel this dealership wasted several weeks of my time. Had they simply been upfront about the fact that they couldn't compete with other offers, I would have respected that and moved on. Instead, I spent weeks trying to have a straightforward conversation about a transaction that apparently wasn't going to happen. I ultimately decided not to proceed with the purchase. Based on my experience, I would not recommend this dealership to anyone who values straightforward communication, transparency, and respect for their time.

Well, I bought a CPO 2025 Mazda CX-30 last week from this dealership. When I got home I saw that the window tint on both front windows was delaminating. I took it back to the dealer to have them address it. After I was kept waiting for over 2 hours today, I was told there was nothing they would do about it! So just be sure to check EVERYTHING on any car you buy from them before taking delivery. I will be sure to let all my friends and family to know they should avoid dealing with this enterprise. Very disappointing to ... Read More

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Yelp - Oct 15, 2026

Well, I bought a CPO 2025 Mazda CX-30 last week from this dealership. When I got home I saw that the window tint on both front windows was delaminating. I took it back to the dealer to have them address it. After I was kept waiting for over 2 hours today, I was told there was nothing they would do about it! So just be sure to check EVERYTHING on any car you buy from them before taking delivery. I will be sure to let all my friends and family to know they should avoid dealing with this enterprise. Very disappointing to say the least!

A big waste of time. I spent the entire morning negotiating an online car price with a sales associate, until we agreed upon an out the door price. Explained that I was serious about purchasing a certified used vehicle and was willing to purchase that same day if the price was right. When I arrived to see the vehicle we had agreed upon, after waiting 30 minutes, was informed that the vehicle had been sold a week ago. It was explained to me that it was oversight and not an attempt at a bait in switch. While this may be the ... Read More

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Yelp - Oct 7, 2026

A big waste of time. I spent the entire morning negotiating an online car price with a sales associate, until we agreed upon an out the door price. Explained that I was serious about purchasing a certified used vehicle and was willing to purchase that same day if the price was right. When I arrived to see the vehicle we had agreed upon, after waiting 30 minutes, was informed that the vehicle had been sold a week ago. It was explained to me that it was oversight and not an attempt at a bait in switch. While this may be the case, it was still a major waste of my time and energy and the dealership needs to pay attention to their inventory before negotiating deals.

⭐ Review para Google / Mazda Kendall I wish I could give zero stars. I bought a brand-new 2025 Mazda CX-30 with 0 miles, believing I was buying a reliable vehicle backed by a reputable brand and a dealership that would stand behind it. Unfortunately, my experience has been completely different. The vehicle has had repeated problems, multiple visits to the service department, battery failures, loss of power, and ultimately had to be towed. The most frustrating part is that the problem has never been properly explained or resolved. My vehicle has now been sitting at Mazda Kendall since September 1, 2026. As of October 2, that ... Read More

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Google - Oct 2, 2026

⭐ Review para Google / Mazda Kendall I wish I could give zero stars. I bought a brand-new 2025 Mazda CX-30 with 0 miles, believing I was buying a reliable vehicle backed by a reputable brand and a dealership that would stand behind it. Unfortunately, my experience has been completely different. The vehicle has had repeated problems, multiple visits to the service department, battery failures, loss of power, and ultimately had to be towed. The most frustrating part is that the problem has never been properly explained or resolved. My vehicle has now been sitting at Mazda Kendall since September 1, 2026. As of October 2, that is more than a month without my car. And what has been the communication from the dealership? Almost nothing. I was told they would contact me with information about what was causing the battery to keep dying. They never did. I was told they would help provide a loaner vehicle while Mazda's technicians worked on the problem. That never happened either. I have called and tried to get information, but I still have no clear diagnosis, no meaningful update, and no clear date for when I will get my vehicle back. Meanwhile, my financial obligations did not stop. I'm still making payments on a vehicle that I cannot drive, while also having to deal with the inconvenience and expense of being without transportation. What makes this experience especially disappointing is the contrast: When you're buying the car, everyone is there for you. When you have a serious problem with the car, suddenly nobody seems to have an answer. I'm not writing this because I expected a brand-new car to be completely immune from problems. Mechanical and electrical issues can happen. I'm writing this because customer service should not disappear when the sale is over. A vehicle sitting at a dealership for more than a month with no meaningful communication, no loaner despite promises, and no clear explanation of the underlying problem is simply unacceptable from a customer's perspective. So if you're considering buying a Mazda, do your research beyond the sales experience. Ask yourself what happens if your brand-new vehicle develops a serious problem and you need the dealership to stand behind it. My experience has taught me that buying the car was the easy part. Getting answers afterward has been the real problem. Mazda Kendall this is not the experience I expected when I purchased a brand-new vehicle. #Mazda #MazdaCX30 #MazdaKendall #MazdaProblems #CustomerService #CarProblems #NewCarProblems #CarDealership #ConsumerExperience #SouthFlorida #Miami

This place is extremely racist. Traveled 2 hours to their location to buy a Tesla they racially profiled me, insinuating that I was using a fraudulent license to buy a vehicle. This specific vehicle that I came to purchase also was damaged on the right side which was not mentioned previously. Went to another dealership 40 minutes away to purchase a much better Tesla within the hour

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