Customer Testimonials

(Translated by Google) Thank you Alexis Ramos, you're the best salesman we've ever had. Thank you for your kindness, and if it weren't for you, we wouldn't have left with a new car. Eternal thanks 🙏🙏😘😘 (Original) Gracias Alexis Ramos sos el mejor de los vendedores que nos tocó gracias por tu amabilidad y si no era por vos no salíamos con carro nuevo gracias eternas 🙏🙏😘😘

(Translated by Google) I went with my father to this dealership to trade in his Tundra. It was an important decision for us: we wanted to find a vehicle he would like and a monthly payment that made sense. We reviewed the options, and he finally decided on a Mazda CX-90. Federico was the salesman who helped us, and we appreciate his assistance throughout the process. My father is happy with his new Mazda. (Original) Fui con mi padre a esta tienda para cambiar su Tundra. Era una decisión importante para nosotros: queríamos encontrar un vehículo que ... Read More

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Google - Sep 29, 2026

(Translated by Google) I went with my father to this dealership to trade in his Tundra. It was an important decision for us: we wanted to find a vehicle he would like and a monthly payment that made sense. We reviewed the options, and he finally decided on a Mazda CX-90. Federico was the salesman who helped us, and we appreciate his assistance throughout the process. My father is happy with his new Mazda. (Original) Fui con mi padre a esta tienda para cambiar su Tundra. Era una decisión importante para nosotros: queríamos encontrar un vehículo que le gustara y una mensualidad que tuviera sentido. Revisamos las opciones y finalmente él se decidió por un Mazda CX‑90. Federico fue el vendedor que nos atendió y agradecemos su ayuda durante el proceso. Mi padre está contento con su nuevo Mazda.

Just went to the dealership and took out 2 cars with Manuel frometa!! I highly recommend him he made this process so easy and smooth. Usually it’s always so aggressive but he was so kind and made this process like non pressured and was helping us out with everything. Really I had a great experience. Thank you Manuel!! We are so happy with his help.

had a great experience working with Lisselle Vega. From the first conversation she was friendly, professional, and focused on what I actually needed instead of pushing me toward something I didn't want. She took the time to explain every option clearly, answered all my questions patiently, and was upfront throughout the whole process. What stood out most was how responsive she was. Whenever I reached out, she got back to me quickly and kept everything moving smoothly, which made the entire process easy and stress-free. It's clear she genuinely cares about her customers having a good experience. If ... Read More

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Google - Sep 28, 2026

had a great experience working with Lisselle Vega. From the first conversation she was friendly, professional, and focused on what I actually needed instead of pushing me toward something I didn't want. She took the time to explain every option clearly, answered all my questions patiently, and was upfront throughout the whole process. What stood out most was how responsive she was. Whenever I reached out, she got back to me quickly and kept everything moving smoothly, which made the entire process easy and stress-free. It's clear she genuinely cares about her customers having a good experience. If you're shopping for a vehicle, I highly recommend asking for Lisselle. Thank you for making this such a positive experience!

Luis Soto has been amazing. We came with 0 expectations of getting a car today and he was sincere and patient , no pushy salesy script , just human interaction trying to help each other, if you want to get your best deal without worries , ask for Luis Soto . For my family and I dealing with a dealer is extremely stressful situation and he made it as easy as possible. Super recommended.

(Translated by Google) Excellent service. Very happy with my new Mazda. Thank you, Alejandro Chacin. (Original) Muy buen trato muy Contenta con mi mueva Mazda. Gracias Alejandro Chacin

(Translated by Google) Thank you Alexis Ramos, we are very happy with the purchase of the BMW for my daughter. The service was excellent. (Original) Gracias Alexis Ramos estamos muy contentos con la compra del BMW para mi hija. Fue una atencion de primera.

Gracias Alexis Ramos, You were an outstanding car salesperson—very informative, knowledgeable, and professional. You took the time to explain everything clearly and answered all of my questions with confidence. On top of that, you were incredibly polite, friendly, and a pleasure to work with. Thank you for making the car-buying experience so enjoyable.

(Translated by Google) Good attention and service (Original) Buena atención y servicio

(Translated by Google) Thank you Alexia Ramos for your service; you were very professional and we are very happy with your service, very respectful! (Original) Gracias Alexia Ramos por tu servicio y fuiste muy profesional y estamos muy contento con tu servicio, muy respetuoso!

Liselle Vega was 10/10. She was so kind, knowledgeable, experienced, and efficient. The car buying process isn’t a quick one but she had as much ready ahead of time as she could. She helped me swap cars and made sure my experience was perfection. Request her service if you’re at Ocean Mazda West Kendall.

Alex is a great guy and helped me get a great deal for a truck

Habana Barroso the service advisor is the best! After a stressful day at work I got a flat and called multiple Mazda locations to see if my tire was under warranty. The only person that was able to assist me with this matter was Habana. She answered all my questions and concerns. She communicated with me throughout the whole process and reassured me how everything would work. Thank you again.

(Translated by Google) This place is the best!! Every time we go we're delighted by its unique flavor and great service. 100% recommended. 🥰 (Original) Este lugar es lo máximo ,!!Siempre que vamos quedamos encantadas con su sabor único h la gran atención .recomendado al 100x100.🥰

This place is extremely racist. Traveled 2 hours to their location to buy a Tesla they racially profiled me, insinuating that I was using a fraudulent license to buy a vehicle. This specific vehicle that I came to purchase also was damaged on the right side which was not mentioned previously. Went to another dealership 40 minutes away to purchase a much better Tesla within the hour

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(Translated by Google) Excellent service from Alexis Ramos. Thanks to his professionalism, we were able to have a successful negotiation and were very happy with the outcome. Thank you so much! (Original) Excelente atencion por parte de Alexis Ramos. Gracias a su profesionalismo, pudimos hacer una buena negociacion y salimos contentos con el resultado. Muchas gracias!!

So excited about my new car! 🚗✨ A special thank you to Alejandro Chacin for being so patient, helpful, and taking the time to explain everything to me so thoroughly. I truly appreciate it! 🙌🏼 Thank you for making the whole experience so smooth and enjoyable! ❤️

(Translated by Google) Many thanks to Luis Soto for his help, very kind and helpful. (Original) Muchas gracias a Luis Soto por su ayuda, muy amable y servicial.

Alexis Ramos helped me a lot. Very professional salesman, ethical and kind. Made everything work. I highly recommend him!

Manny helped me with my second lease run smoothly and effectively. Great service many thanks again . He helped with all of the process.

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Manuel was very helpful and made sure the entire process went smoothly and efficiently. Would recommend

(Translated by Google) Alexis Ramos, thank you for the attention and service you provided. I recommend you 100%. (Original) Alexis Ramos gracias Por la Atencion y El servicio Que nos brindaste , te recomiendo 100% .

(Translated by Google) Thank you Alexis Ramos, I am very happy with your service (Original) Gracias Alexis Ramos estoy muy contento con tu servicio

(Translated by Google) Thank you, Alexis Ramos. Excellent attention and service. He helped me with the entire lease process and was very kind, patient, and professional. He explained everything clearly, answered all my questions, and was attentive to every detail to make the process easy and stress-free. I am very grateful for all his help and definitely recommend him. (Original) Gracias Alexis Ramos , Excelente atención y servicio, me ayudó con todo el proceso de mi lease fue muy amable, paciente y profesional. Me explicó todo claramente, respondió todas mis preguntas y estuvo pendiente de cada detalle para que el ... Read More

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Google - Sep 11, 2026

(Translated by Google) Thank you, Alexis Ramos. Excellent attention and service. He helped me with the entire lease process and was very kind, patient, and professional. He explained everything clearly, answered all my questions, and was attentive to every detail to make the process easy and stress-free. I am very grateful for all his help and definitely recommend him. (Original) Gracias Alexis Ramos , Excelente atención y servicio, me ayudó con todo el proceso de mi lease fue muy amable, paciente y profesional. Me explicó todo claramente, respondió todas mis preguntas y estuvo pendiente de cada detalle para que el proceso fuera fácil y sin estrés. Estoy muy agradecida por toda su ayuda y definitivamente la recomiendo.

(Translated by Google) Thank you Alexis Ramos for your excellent service. It was definitely a great experience doing business with you. (Original) Gracias Alexis Ramos por su excellent servicio. Sin duda fue un gran experiencia hacer negocio con usted.

Alejandro Chacin. He is definitely the most professional, helpful and supportive sales consultant. He really knows his job. 10 / 10

Had a great experience buying my Mazda from Ocean and a big part of that was dealing with Lisselle. I purchased my car via internet sales and my phone conversations, text exchanges as well as on site dealings with her were 5* plus. She is a multi tasker for sure. Any question or concern I had was handled promptly and professionally, she gets my highest recommendation.

(Translated by Google) Playing Alexis Ramos.Great service. (Original) Hracias Alexis Ramos.Great service

(Translated by Google) I am grateful to Luis Soto for his service and help. Thanks to him, I was able to buy my car. (Original) Agradecido con Luis Soto por el servicio y su ayuda. Gracias a él pude comprar mi carrito.

(Translated by Google) Mr. Manuel Frometa is a fantastic salesman. He found a way to close the deal on my new Mazda without any pressure and was incredibly helpful. He's a very humble and helpful gentleman, and I highly recommend him. Thank you so much, Mr. Manuel! (Original) El Sr. Manuel Frometa es una estrella de vendedor. Buscó la manera de poder cerrar el negocio de mi nueva Mazda sin ningún tipo de presión y con una amplia disposición de ayudar al cliente. Es un caballero muy humilde y servicial, lo recomiendo totalmente. Muchas gracias Don ... Read More

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Google - Sep 6, 2026

(Translated by Google) Mr. Manuel Frometa is a fantastic salesman. He found a way to close the deal on my new Mazda without any pressure and was incredibly helpful. He's a very humble and helpful gentleman, and I highly recommend him. Thank you so much, Mr. Manuel! (Original) El Sr. Manuel Frometa es una estrella de vendedor. Buscó la manera de poder cerrar el negocio de mi nueva Mazda sin ningún tipo de presión y con una amplia disposición de ayudar al cliente. Es un caballero muy humilde y servicial, lo recomiendo totalmente. Muchas gracias Don Manuel!

(Translated by Google) Many thanks to Luis Soto for helping me with the purchase of my new car. (Original) Muchas gracias a Luis Soto por ayudarme con la compra de mi nuevo auto.

(Translated by Google) Luis is the best salesman!! No doubt about it!!! (Original) El mejor Vendedor es Luis!! Sin dudas!!!

(Translated by Google) Everything was amazing, the best experience here, I truly recommend Alejandro 100%. (Original) Everything amazing la mejor experience here la verdad recommend a Alejandro al 100%

I had an amazing experience purchasing my car, and I have to give a huge shoutout to my salesman, Manny Patino! He went above and beyond from start to finish to help me get into the right car. He was patient, helpful, honest, and truly cared about making sure I was happy with my purchase. He made the entire process so much easier and less stressful, and I genuinely appreciate all the time and effort he put into helping me. You can tell he truly cares about his customers and isn’t just trying to make a sale. I highly ... Read More

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DealerRater - Sep 5, 2026

I had an amazing experience purchasing my car, and I have to give a huge shoutout to my salesman, Manny Patino! He went above and beyond from start to finish to help me get into the right car. He was patient, helpful, honest, and truly cared about making sure I was happy with my purchase. He made the entire process so much easier and less stressful, and I genuinely appreciate all the time and effort he put into helping me. You can tell he truly cares about his customers and isn’t just trying to make a sale. I highly recommend him to anyone looking for a car! Thank you so much for going the extra mile and making my experience such a great one! ⭐️⭐️⭐️⭐️⭐️

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Thank you to Alexis Ramos for an amazing experience he was helpful and help my family find the best car

(Translated by Google) Thank you Alejandro C. for your attention, and thank you to the team as well. Everything was very professional, on time, and in the correct manner. They were very efficient and clear in the information provided. (Original) Gracias Alejandro C. por la atencion y al equipo tambien. Todo muy profesional, en tiempo y forma. Muy ejecutivos y claros en la informacion otorgada.

Huge thank you to Eduardo Ibarra for making my recent car purchase so smooth and straightforward! He were professional, fair, and respectful of my time. I love my new car and was happy with the customer service. Highly recommended!"

I had a great experience working with Noslen when buying my Mazda yesterday. I definitely had a lot of questions and wanted to explore all my options, but he was incredibly patient and easy to work with. He listened to what I wanted and helped me get the car I was looking for at the price I wanted. I really appreciate how smooth he made the whole process and would definitely recommend Noslen to anyone looking for a Mazda!⭐️

Exceptional service!! Couldn't ask for a better experience with Mazda, we always come back. Zebastyan is the absolute best and has helped us for years with our cars. Eduardo Ibarra was so sweet and helped us with everything along with Zebastyan. 100/10 experience! Thank you!

(Translated by Google) Very grateful to Alejandro, extremely satisfied with his service and attention, highly recommended (Original) Muy agradecido con Alejandro, súper satisfecho con su servicio y atención, más que recomendado

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent experience! Alejandro was an amazing salesperson—very kind, professional, and patient throughout the entire process. He was incredibly helpful, answered all our questions, and made sure we felt comfortable with our decision. We never felt pressured, and it was clear he wanted to help us find the best option. We are so grateful for his attention and definitely recommend him 100%. Thank you, Alejandro, for making our experience so great! (Original) ⭐⭐⭐⭐⭐ ¡Excelente experiencia! Alejandro fue un vendedor increíble, muy amable, profesional y paciente durante todo el proceso. Nos ayudó muchísimo, respondió todas nuestras preguntas y ... Read More

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Google - Aug 29, 2026

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent experience! Alejandro was an amazing salesperson—very kind, professional, and patient throughout the entire process. He was incredibly helpful, answered all our questions, and made sure we felt comfortable with our decision. We never felt pressured, and it was clear he wanted to help us find the best option. We are so grateful for his attention and definitely recommend him 100%. Thank you, Alejandro, for making our experience so great! (Original) ⭐⭐⭐⭐⭐ ¡Excelente experiencia! Alejandro fue un vendedor increíble, muy amable, profesional y paciente durante todo el proceso. Nos ayudó muchísimo, respondió todas nuestras preguntas y se aseguró de que nos sintiéramos cómodos con nuestra decisión. Nunca sentimos presión y realmente se notó que quería ayudarnos a encontrar la mejor opción. Estamos muy agradecidos por su atención y definitivamente lo recomendamos al 100%. ¡Gracias, Alejandro, por hacer nuestra experiencia tan buena!

Alexis Ramos was excellent. Great service.

(Translated by Google) Excellent service from Alejandro Chacin (Original) Buena atención de Alejandro chacin

Got me a great deal and great service overall here at ocean Mazda! Alexis Ramos took care of me, again great service!

Update service department 8/31: Ricky in the service department at Ocean Mazda West Kendall was absolutely outstanding! From beginning to end, he went above and beyond to make sure I was taken care of. He was professional, knowledgeable, attentive, and kept me informed throughout the entire process. His communication and genuine concern turned a very stressful situation into a smooth and reassuring experience. This is truly customer service at its best. Ricky is an incredible asset to Ocean Mazda West Kendall, and I cannot recommend him highly enough! Buying process 8/24: Absolutely outstanding experience from beginning to end! Eduardo Ibarra and Manuel ... Read More

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Google - Aug 25, 2026

Update service department 8/31: Ricky in the service department at Ocean Mazda West Kendall was absolutely outstanding! From beginning to end, he went above and beyond to make sure I was taken care of. He was professional, knowledgeable, attentive, and kept me informed throughout the entire process. His communication and genuine concern turned a very stressful situation into a smooth and reassuring experience. This is truly customer service at its best. Ricky is an incredible asset to Ocean Mazda West Kendall, and I cannot recommend him highly enough! Buying process 8/24: Absolutely outstanding experience from beginning to end! Eduardo Ibarra and Manuel were phenomenal salesmen. They were professional, knowledgeable, patient, and genuinely committed to making sure I was comfortable throughout the entire process. They never made me feel pressured and went above and beyond to earn my business. Yasmine, the BDC manager, played a major role in making this deal happen. Her communication, follow-up, and dedication were exceptional, and she made sure everything was properly coordinated before I arrived. Anthony, the finance manager, also played a huge part in completing the deal. He was professional, transparent, and worked hard to make the numbers come together while clearly explaining every detail. Zevastyan, the sales manager, was excellent and helped ensure the entire process went smoothly. This team truly worked together to give me an exceptional car-buying experience. Eduardo, Manuel, Anthony, Zevastyan, and Yasmine all deserve recognition for their outstanding service. They treated me with respect, valued my time, and delivered exactly the kind of experience every dealership should provide. I highly recommend this team to anyone looking for an honest, smooth, and first-class car-buying experience!

Really enjoyed working with Lenny and the dealership. Worked with me remotely ahead of time so was able to have everything ready to go when I arrived. Pricing was fair and transparent.

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Great experience with Alejandro! I was able to get an amazing deal with his help.

I was ready to buy my first Mazda car. I went to Ocean Mazda West Kendall. Noslen was amazing, I had a great experience. He was knowledgeable, professional, and made the entire process easy and stress-free. He took the time to answer all my questions, was very patient, and helped me find the right car for my needs. I truly appreciated his honesty and excellent customer service. I would definitely recommend Noslen to anyone looking for a new vehicle. On the other hand, the finance guy that worked with us blew up the whole experience with his attitude and unwillingness ... Read More

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Google - Aug 23, 2026

I was ready to buy my first Mazda car. I went to Ocean Mazda West Kendall. Noslen was amazing, I had a great experience. He was knowledgeable, professional, and made the entire process easy and stress-free. He took the time to answer all my questions, was very patient, and helped me find the right car for my needs. I truly appreciated his honesty and excellent customer service. I would definitely recommend Noslen to anyone looking for a new vehicle. On the other hand, the finance guy that worked with us blew up the whole experience with his attitude and unwillingness to help us at all. This guy Ahmed is so unprofessional, wasted our time and showed no interest in wanting to sell the car. It’s unbelievable how an amazing experience can be changed by someone who is not a people-person nor a team player. Very disappointing because they lost a customer.

We had the absolute best experience at Ocean Mazda! From our initial phone conversation with Maggie to the moment we walked into the dealership, the entire team was welcoming, responsive, and incredibly helpful. Maggie made a wonderful first impression and helped set everything in motion before we even arrived. Manuel Frometa went above and beyond from beginning to end. He was professional, patient, knowledgeable, and genuinely committed to helping us find the right vehicle at the best possible price. He answered every question clearly and made us feel comfortable without ever rushing or pressuring us. A huge thank-you to manager ... Read More

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Google - Aug 23, 2026

We had the absolute best experience at Ocean Mazda! From our initial phone conversation with Maggie to the moment we walked into the dealership, the entire team was welcoming, responsive, and incredibly helpful. Maggie made a wonderful first impression and helped set everything in motion before we even arrived. Manuel Frometa went above and beyond from beginning to end. He was professional, patient, knowledgeable, and genuinely committed to helping us find the right vehicle at the best possible price. He answered every question clearly and made us feel comfortable without ever rushing or pressuring us. A huge thank-you to manager Zevastyan, who was extremely resourceful and made sure everything was handled smoothly and transparently. We also want to recognize Ruby for guiding us through the contract and paperwork with so much patience and attention to detail. She explained everything clearly, answered all our questions, and made the final part of the process feel easy and stress-free. The entire team worked together seamlessly. The communication was excellent, every number and document was explained clearly, and we were treated with honesty, kindness, and respect throughout the process. Buying a car can feel overwhelming, but Maggie, Manuel, Zevastyan, Ruby, and the entire Ocean Mazda team made it smooth, exciting, and genuinely enjoyable. This was hands down the best customer service and dealership experience we have ever had. We left feeling confident, completely taken care of, and extremely happy with both our new Mazda and the amazing deal we received. If you’re looking for a Mazda, ask for Manuel Frometa you will be in excellent hands. We cannot recommend this entire team highly enough. Five stars all around!

(Translated by Google) Thank you Alexis Ramos, you're the best! (Original) Gracias Alexis Ramos eres lo maximo

(Translated by Google) Thank you Alexis Ramos for everything...great service...you're the best brother...blessings (Original) Gracias Alexis Ramos por todo..buenísima atención..eres el mejor hermano..bendiciones

(Translated by Google) Eduardo Ibarra gave me spectacular service! I highly recommend his service and friendliness. (Original) Eduardo Ibarra me atendió espectacularmente! Super recomendado el servicio y la amabilidad

Thanks Alexis Ramos I had a great experience

I had a great experience working with Alejandro at the dealership. He was professional, friendly, knowledgeable, and very helpful throughout the entire process. He took the time to answer all of my questions and made sure I felt comfortable without ever making me feel pressured or rushed. The whole experience was smooth and stress-free. I really appreciated his patience and excellent customer service. If you’re looking for a vehicle, I highly recommend asking for Alejandro!

Manuel Frometa was the reason we decided to close the deal. If you come to this dealership ask for him , no one else . We had come previously and walked out twice upset dealing with pompous individuals but Manuel was genuine , sincere and honest which is all you want in this environment . I am so happy he helped us today. His customer service was amazing and the way he advocated for the best deal possible to the finance team over and over again was superb . You can tell he truly cared and valued me as a customer . You walk in , ask ... Read More

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Google - Aug 18, 2026

Manuel Frometa was the reason we decided to close the deal. If you come to this dealership ask for him , no one else . We had come previously and walked out twice upset dealing with pompous individuals but Manuel was genuine , sincere and honest which is all you want in this environment . I am so happy he helped us today. His customer service was amazing and the way he advocated for the best deal possible to the finance team over and over again was superb . You can tell he truly cared and valued me as a customer . You walk in , ask for Manuel Frometa, you won’t regret it .

(Translated by Google) Eduardo Ibarra, I want to thank you for the wonderful way you treated me. From the very first moment, you were incredibly kind, patient, and professional, making the entire process much easier and more enjoyable. I'm so happy with my car, and I'm definitely leaving with an excellent experience. People like you make all the difference, because it's not just about selling a car, but about making the customer feel good, heard, and confident in their decision. Thank you for your time, your dedication, and for making this experience so wonderful. I wish you ... Read More

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Google - Aug 17, 2026

(Translated by Google) Eduardo Ibarra, I want to thank you for the wonderful way you treated me. From the very first moment, you were incredibly kind, patient, and professional, making the entire process much easier and more enjoyable. I'm so happy with my car, and I'm definitely leaving with an excellent experience. People like you make all the difference, because it's not just about selling a car, but about making the customer feel good, heard, and confident in their decision. Thank you for your time, your dedication, and for making this experience so wonderful. I wish you many blessings and much success in everything you do. It was a pleasure doing business with you! ❤️ (Original) Eduardo Ibarra, quiro darte las gracias por la forma tan especial en que me atendiste. Desde el primer momento fuiste muy amable, paciente y profesional, y lograste que todo el proceso fuera mucho más fácil y agradable. Estoy muy feliz con mi carro y, sin duda, me llevo una excelente experiencia. Personas como tú hacen la diferencia, porque no se trata solamente de vender un carro, sino de hacer que el cliente se sienta bien, escuchado y seguro con su decisión. Gracias por tu tiempo, tu dedicación y por haber hecho de esta experiencia algo tan bonito. Te deseo muchas bendiciones y muchísimo éxito en todo lo que venga. ¡Fue un placer hacer negocios contigo! ❤️

Thanks Alexis Ramos He helped me so much get my car He’s honest

(Translated by Google) Today I visited the dealership and from the moment I arrived I was attended to very quickly. Alexis Ramos was in charge of helping us. I am very happy and grateful for the attention received. (Original) Hoy visité el dealer y desde que llegué me atendieron muy rápido Alexis Ramos fue el encargado de ayudarnos muy contento y agradecido con la atención recibida

What’s most important to note is that this dealership honors their online prices. After having experienced dealerships that advertise low prices online to bait and switch you, it was refreshing to experience integrity and great customer service from Lenny and all the staff at Ocean Mazda. Before I even went in, I was able to get a full out-the-door proposal. In-person, Lenny took the time to show the car and answer all questions thoroughly. The negotiation process was fair and reasonable. The purchase process is always long, but the dealership is spacious with amenities so it didn’t feel ... Read More

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DealerRater - Aug 16, 2026

What’s most important to note is that this dealership honors their online prices. After having experienced dealerships that advertise low prices online to bait and switch you, it was refreshing to experience integrity and great customer service from Lenny and all the staff at Ocean Mazda. Before I even went in, I was able to get a full out-the-door proposal. In-person, Lenny took the time to show the car and answer all questions thoroughly. The negotiation process was fair and reasonable. The purchase process is always long, but the dealership is spacious with amenities so it didn’t feel dreadful or uncomfortable. 10/10 recommend!

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Excellent experience from start to finish. The entire team was professional, welcoming, and genuinely focused on making the buying process as smooth and enjoyable as possible. The dealership itself was extremely clean and well maintained, and everyone we interacted with treated us like VIPs. There was no unnecessary pressure, communication was straightforward, and we felt valued throughout the entire process. A special thank you to Alfredo and the rest of the team for providing such a high level of service. It's refreshing to work with a dealership that understands how important the overall customer experience is, not just making ... Read More

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Yelp - Aug 16, 2026

Excellent experience from start to finish. The entire team was professional, welcoming, and genuinely focused on making the buying process as smooth and enjoyable as possible. The dealership itself was extremely clean and well maintained, and everyone we interacted with treated us like VIPs. There was no unnecessary pressure, communication was straightforward, and we felt valued throughout the entire process. A special thank you to Alfredo and the rest of the team for providing such a high level of service. It's refreshing to work with a dealership that understands how important the overall customer experience is, not just making the sale. We will absolutely return for future purchases and would not hesitate to recommend this dealership to friends and family. Five-star experience all around.

⭐⭐⭐⭐⭐ Excellent experience from start to finish. The entire team was professional, welcoming, and genuinely focused on making the buying process as smooth and enjoyable as possible. The dealership itself was extremely clean and well maintained, and everyone we interacted with treated us like VIPs. There was no unnecessary pressure, communication was straightforward, and we felt valued throughout the entire process. A special thank you to Alfredo and the rest of the team for providing such a high level of service. It’s refreshing to work with a dealership that understands how important the overall customer experience is, not just making ... Read More

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Google - Aug 16, 2026

⭐⭐⭐⭐⭐ Excellent experience from start to finish. The entire team was professional, welcoming, and genuinely focused on making the buying process as smooth and enjoyable as possible. The dealership itself was extremely clean and well maintained, and everyone we interacted with treated us like VIPs. There was no unnecessary pressure, communication was straightforward, and we felt valued throughout the entire process. A special thank you to Alfredo and the rest of the team for providing such a high level of service. It’s refreshing to work with a dealership that understands how important the overall customer experience is, not just making the sale. We will absolutely return for future purchases and would not hesitate to recommend this dealership to friends and family. Five-star experience all around.

We have been repeat customers of Ocean Auto Club for years. They are what every dealership should strive to be. If they have a car you are looking for you can trust the car is as advertised and the buying process is handled with professionalism. Andre is 10 out of 10 as a sales rep, give them a call and ask for his help!

Thanks Alexis Ramos

(Translated by Google) An unforgettable experience! We were assisted by Eduardo Ibarra; ask for him, he's the best with many years of experience. Excellent service, professionalism, and transparency throughout the entire process. He made the purchase quick and easy, and explained everything to us with the utmost care. I would definitely recommend him to anyone looking for a trustworthy seller. Thank you for the great service! (Original) Una experiencia inolvidable , nos atendió Eduardo Ibarra , pregunten por él es el mejor muchos años de experiencia.Excelente atención, profesionalismo y transparencia durante todo el proceso. Hizo que la compra ... Read More

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Google - Aug 15, 2026

(Translated by Google) An unforgettable experience! We were assisted by Eduardo Ibarra; ask for him, he's the best with many years of experience. Excellent service, professionalism, and transparency throughout the entire process. He made the purchase quick and easy, and explained everything to us with the utmost care. I would definitely recommend him to anyone looking for a trustworthy seller. Thank you for the great service! (Original) Una experiencia inolvidable , nos atendió Eduardo Ibarra , pregunten por él es el mejor muchos años de experiencia.Excelente atención, profesionalismo y transparencia durante todo el proceso. Hizo que la compra fuera rápida, sencilla y nos explicaron todo con la mayor dedicación . Sin duda, lo recomendaría a cualquiera que busque un vendedor de confianza. ¡Gracias por el gran servicio!

Great experience with Alejandro Chacín! Super helpful, professional, and made the whole process of getting my Mazda CX-90 quick and easy. I was in and out in record time. Highly recommend him

The only reason is Robert L. The best part of Ocean Mazda, no doubt. I know he will help to get you that Mazda. My daughter loves Mazda and I don't mind getting it for her. She loves the new premium plus CX-5. She wasn't disappointed going from the Signature to the premium plus that offers new technology and amazing screen like a Tesla. I love to see her enjoying her new suv! Thank you much, ROBERT!

Great service! Alejandro and Anthony made the process very smooth! Thank you!

(Translated by Google) I only came to ask a question and then I took the car there. You can imagine that everything was very good and fast. Alejandro Chacin is an excellent salesman, 1000% recommended. (Original) La verdad sólo vine a preguntar y me lleve el carro ahí se pueden imaginar que todo fue muy bueno y rápido, Alejandro Chacin excelente vendedor 1000% recomendado.

I had a great experience at Ocean Mazda Kendall; Noslen Medina helped me find and purchase my new 2026 Mazda CX-50. He was kind, worked hard to get me a good deal, and really listened to what I was looking for. If you’re looking for a new Mazda, I recommend coming here and asking for him!

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after ... Read More

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Google - Aug 12, 2026

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after the dealership received my payment. I purchased the vehicle from out of state and was repeatedly told they would handle my Massachusetts registration and plates. After waiting a month with no updates, I found out the process hadn't even been started. I spent the next several months making constant phone calls and sending emails just to get updates. I had to request four temporary tags because of the delays, and there were multiple occasions where promised callbacks never happened. Communication that was excellent before the sale became almost nonexistent afterward. When the vehicle arrived, I also discovered several issues that were never disclosed. A professional inspection revealed that multiple body panels had been repainted despite the Carfax showing no accidents. The dealership did replace a cracked taillight. One of the side panels was a completely different color. The interior also had a strong musty odor, like it had been cleaned with a dirty damp rag, and even months later the smell still comes back from time to time. I even reached out to dealership management to explain my experience and give them an opportunity to respond, but none of my emails were ever answered. Overall, what started as a great buying experience turned into months of unnecessary stress because of poor post-sale communication and follow-through. Lenny deserves every bit of praise she gets, but the dealership's handling of my registration, lack of communication after the sale, and failure to respond to my concerns are the reasons I can't rate them any higher than 3 out of 5 stars.

(Translated by Google) Thanks to Alexis Ramos for the whole process and the top-notch service I received (Original) Gracias a Alexis Ramos por todo el proceso y la atención de primera que recibí

Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth and hassle-free. Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth. Huge shoutout to Manny Patiño for taking such great care of us, he made buying my new CX-50 an absolute breeze. Highly recommend this dealership to anyone looking for a great car-buying experience!

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I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the ... Read More

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DealerRater - Jul 25, 2026

I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the significant decline in communication. During my previous service visits, the team was very communicative and kept me informed. That level of service was one of the reasons I continued to have confidence in Ocean Mazda Doral and have recommended the dealership to others for so many years. I completely understand that service departments get busy and that repairs can take longer than anticipated. My concern is not necessarily the amount of time involved—it is the lack of communication. After numerous attempts to get an update, I should not have to physically come to the dealership just to find out the status of my vehicle. As a long-standing customer who has supported Ocean Mazda for more than a decade and purchased two vehicles from Ocean Mazda Doral, this experience is particularly disappointing. The level of service and communication has slipped drastically since my last visit. I have always been comfortable recommending Ocean Mazda based on my own experience. Unfortunately, if this is the level of service and communication I can now expect, I will have to rethink both where I have my vehicles serviced and whether I can continue recommending Ocean Mazda to others.

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Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI ... Read More

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DealerRater - Jun 25, 2026

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI Consumer Affairs (Case #56818879), which is currently under review. I am simply asking that you review my experience, as I do not believe it reflects the level of customer service expected from an authorized INFINITI dealership. Thank you for your time and consideration. Respectfully,

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I went to Ocean Mazda to buy a car for my wife—something stylish, conservative, and above all **reliable**, a car that could grow with our family. Even though we were considering other popular options like Toyota and Honda, **Manny Patiño** guided us through the entire process with patience and clarity. We arrived pre‑approved at a **7%** interest rate, but thanks to Manny and Mazda financing, and having good credit, we were able to secure a **3.99%** rate. That alone made a huge difference for us. We’re genuinely grateful for Manny’s professionalism, patience, and dedication. Highly recommended.

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I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to ... Read More

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DealerRater - Jun 10, 2026

I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to continue answering questions- like about servicing and warranty. She was quick to respond even on the days she wasn't at the dealership- proof she really cares about her customers. If you're at Ocean Mazda wanting to buy a car ask for Lenny and you'll have a great experience and the car of your dreams.

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The dealership is always clean, pleasant to be in while waiting for your vehicle. Coffee variety and cold water bottles are always great and are great perks. The staff is courteous , will greet you with a smile. I have been to other mazda dealerships as I have own mazda cars for over 20 years. By far Doral dealership feels welcoming. And the staff and service is wonderful from servicing your car yo buying a new one. Thank you

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I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially ... Read More

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DealerRater - May 28, 2026

I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially to deny responsibility and say the car “wasn’t like that” when we purchased it only days earlier. My husband eventually had to mention that he serves in the Army just to get them to agree to look at the vehicle. We brought it in on a Thursday, but they said they couldn’t do anything because they had no loaner cars available. We agreed to bring it back the following Monday. The dealership then kept my vehicle for 8 days, claiming that the “wrong part had been ordered.” After all that time, they finally called to say the car was ready. My mother picked it up, only to discover that the bumper STILL had a noticeable gap. Hermes, the employee we had been dealing with, told both my mother and me over the phone that this was “as good as it was going to get” because the sales managers had already decided they were not going to spend the money to send it to a body shop. Imagine hearing that after taking on over $30,000 in debt for what was supposed to be a certified pre-owned vehicle. To make matters worse, my mother got home and the bumper had already started coming apart again. When I called Hermes back, he told me there was nothing else he could do and that I needed to contact the sales managers directly. I left multiple messages for management and nobody returned my calls. Later that same day, Hermes called me back and said he had spoken with management and they had finally agreed to send the vehicle to a body shop. I was extremely relieved and thanked him. He told me to bring the vehicle back Monday, May 25th. I drove 45 minutes to the dealership only to find out the service department was closed for Memorial Day. The receptionist contacted Hermes, who apologized and said he would speak to management the next morning to see if someone could pick up the vehicle since I live far away. The next day, I was told that “nobody” could pick up the car, so my mother once again had to take time out of her day to drop it off herself. Then, only one day later, Hermes called saying that a “mobile body shop guy” had stopped by and fixed the issue. That immediately sounded suspicious to me. Sure enough, when my mother picked up the vehicle today, the bumper gap was STILL there. It also appeared that glue had been used to hold it in place because there was visible glue residue that had never been there before. The dishonesty throughout this entire process has been mind-blowing. I also made it very clear that I needed the vehicle back before June 5th because I have an out-of-state trip planned. Interestingly, the first thing Hermes asked my mother when she picked up the car was, “When is she leaving the state?” At that point, it honestly felt like the priority was simply getting me out of town so they wouldn’t have to continue dealing with the issue. This is a CERTIFIED PRE-OWNED vehicle. A bumper that repeatedly falls apart should be properly repaired by the dealership — not temporarily glued together to avoid paying for a body shop repair. I will absolutely be escalating this matter further. If I can give anyone one piece of advice: please think twice before purchasing a vehicle from this dealership. First picture of when my husband first noticed, second when they "fixed" it the first time, and third picture of when the "supposed" mobile body shop guys "fixed' it

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If you’re looking for a straightforward, no games experience, I highly recommend Lisselle Vega. I came in prepared with my Excel sheet and pricing comps, told her exactly what model and price I wanted, and she met all my criteria within 30 minutes. The whole process was efficient and transparent exactly what I was looking for. 10/10 experience.

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I would highly advise going somewhere else if you care about yourself. The management team is non existent, the front desk will leave message and they never return your calls. They will not provide requested documents that are needed for your extended warranty. Manager Chris even raised his voice, cursed and hung up the phone. Very unprofessional, I will never return

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I have been experiencing ongoing challenges with my recent purchase at this dealer, and I feel that my situation has not been fully supported by the dealer. À 2025 car that is only presenting issues since the first service at 3000 miles. The service team is not helpful and the sales person doesn’t return calls. I like the car but the quality and reliability is questionable. The recurring issues have been disappointing, that affected my confidence in the vehicle.

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Nice place to do business. Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle

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I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. ... Read More

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DealerRater - Feb 20, 2026

I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. As someone who also works in a commission based sales environment, I understand the pressures that come with earning a living this way. However, this type of conduct undermines both team integrity and professional ethics. It is disheartening to see business taken from a colleague through internal maneuvering rather than earned through service and trust. Being in sales myself, I could not help but put myself in the other associate’s shoes. I have had colleagues in the past who worked alongside me on deals, only to remove my rightful portion of the commission from the contract. That defeated feeling of losing a hard earned opportunity is something I would not wish on anyone, and it is exactly what came to mind witnessing this situation unfold. I walked away for that reason, and bought my Mazda from a more trusted person I met networking instead.

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From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda ... Read More

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DealerRater - Feb 6, 2026

From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda has a customer for life in me, and Lenny deserves the highest praise possible—10/10!

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Lenny was fabulous! She was very professional and knowledgeable about Mazda products. She was also very polite! The whole process at Ocean Mazda was seamless. We are enjoying our purchase:)

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I had an amazing experience with Malena. She was honest, responsive and I walked out incredibly happy with the entire experience at Ocean Mazda.

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bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done I am sharing some photos on there site xx the revues and you will see the photos . the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable. They shipped it ... Read More

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DealerRater - Jan 24, 2026

bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done I am sharing some photos on there site xx the revues and you will see the photos . the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable. They shipped it to Dallas when I got the car it was not driving proper. I took it to the Bentley dealer and they were in shocked to find out how this car can be sold . They told me this car is not repairable salvage but they sold it to me as a clean title. Bentley will not release the car . Ocean auto club is fraud never buy any car from them be very very very careful of what you’re buying .

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Great experience at the dealership. Manny was professional, helpful, and made the entire process easy. I’m very happy with my new Escalade. Highly recommend!

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Elise and his team helped us get into the brand new Mazda we were looking for. We upgraded from the Cx5 to the Cx70. We are so happy!

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Fácil rápido y cómodo Translated: Easy, fast and comfortable Muy buena atención complaciendo las necesidades de los compradores y dándoles la mejor opción Translated: Very good service pleasing the needs of buyers and giving them the best option

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Excellent customer service. Explains everything about the process and how long is going to take, also they send you a video with the details of the process.

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The guys were great! They were attentive, very informative, answered all my questions and took there time with me. They ensured a great transaction!!! Highly recommend!

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I bought a ferrari from them and the charger was not with car, manuals not with car and windscreen missing. Their general manager assured me he would send me the items. They send tje wrong charger, one part of owner manual and stilk waiting on windscreen. Its been three months. DONT EVER BUY A CAR HERE. THEY TAKE YOUR MONEY AND THEY DISAPPEAR. I CANT WAIT TO JOIN THE CLASS ACTION BEING FILED. TAKE YOUR BUSINESS ELSEWHERE!!

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Great deal, she dealt the interaction professionally, might have been confused as it is my first negotiation/real world decision, but overall it went as expected.

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We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next ... Read More

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DealerRater - Nov 16, 2025

We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next Mazda.

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We had a great experience, the service was amazing from beggining to end. I would totally buy another car here

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Excelente vendedor, fue suficiente entrar al dealer para sentir la amabilidad, profesionalidad, responsabilidad y sentido de mercado de Manuel, lo recomiendo 100% para cualquier cliente que necesite los servicios de ocean Mazda.

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Dealership is great! Third vehicle we have purchase/leased through them. Would recommend to anyone looking for a smooth deal!

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I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can ... Read More

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DealerRater - Nov 6, 2025

I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can be a stressful process feel exciting and effortless. I couldn’t have asked for a better experience. ⭐️⭐️⭐️⭐️⭐️ 10/10 — I would 100% buy another vehicle from Lenny and recommend her to anyone looking for a smooth, enjoyable, and trustworthy car-buying experience!

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