Customer Testimonials

Great service! Alejandro and Anthony made the process very smooth! Thank you!

(Translated by Google) I only came to ask a question and then I took the car there. You can imagine that everything was very good and fast. Alejandro Chacin is an excellent salesman, 1000% recommended. (Original) La verdad sólo vine a preguntar y me lleve el carro ahí se pueden imaginar que todo fue muy bueno y rápido, Alejandro Chacin excelente vendedor 1000% recomendado.

I had a great experience at Ocean Mazda Kendall; Noslen Medina helped me find and purchase my new 2026 Mazda CX-50. He was kind, worked hard to get me a good deal, and really listened to what I was looking for. If you’re looking for a new Mazda, I recommend coming here and asking for him!

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after ... Read More

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Google - Aug 12, 2026

I really wanted to give Ocean Mazda West Kendall 5 stars, but after everything I dealt with over the past 4–5 months, I can only give them 3 stars, and that's me being generous. The buying process itself was great. Negotiating was straightforward, communication was excellent, and everyone was responsive while earning my business. I especially want to recognize Lenny, she was outstanding from start to finish. She was professional, responsive, answered all of my questions, and genuinely tried to help whenever issues came up. If you're buying from this dealership, I highly recommend working with her. Unfortunately, everything changed after the dealership received my payment. I purchased the vehicle from out of state and was repeatedly told they would handle my Massachusetts registration and plates. After waiting a month with no updates, I found out the process hadn't even been started. I spent the next several months making constant phone calls and sending emails just to get updates. I had to request four temporary tags because of the delays, and there were multiple occasions where promised callbacks never happened. Communication that was excellent before the sale became almost nonexistent afterward. When the vehicle arrived, I also discovered several issues that were never disclosed. A professional inspection revealed that multiple body panels had been repainted despite the Carfax showing no accidents. The dealership did replace a cracked taillight. One of the side panels was a completely different color. The interior also had a strong musty odor, like it had been cleaned with a dirty damp rag, and even months later the smell still comes back from time to time. I even reached out to dealership management to explain my experience and give them an opportunity to respond, but none of my emails were ever answered. Overall, what started as a great buying experience turned into months of unnecessary stress because of poor post-sale communication and follow-through. Lenny deserves every bit of praise she gets, but the dealership's handling of my registration, lack of communication after the sale, and failure to respond to my concerns are the reasons I can't rate them any higher than 3 out of 5 stars.

(Translated by Google) Thanks to Alexis Ramos for the whole process and the top-notch service I received (Original) Gracias a Alexis Ramos por todo el proceso y la atención de primera que recibí

Thank you to Liselle, she is truly a blessing and I had the best experience with her. I could not be more grateful to be in a brand new vehicle thanks to her and her team. I would highly recommend anybody to purchase a car with Liselle. She is super professional super thorough and just an overall great person to work with. I am eternally grateful.

gracias a Federico Rivas, quien es el mejor, es una estrella en ventas, 20 puntos. gracias gracias, y gracias también a David Angel el mejor de lo mejor. muchísimas gracias

Manuel was very helpful

(Translated by Google) I had an excellent experience at the dealership. I especially want to thank Alejandro for all his help throughout the process. He was very kind, patient, and professional, and was always willing to answer my questions and help me with everything. He made the process of buying my car much easier and more enjoyable. I definitely recommend this dealership, and if you have the opportunity, I recommend dealing with Alejandro. Thank you so much for everything! 🚗✨ (Original) Tuve una excelente experiencia en el dealer. Quiero agradecer especialmente a Alejandro por toda su ayuda durante el proceso. Fue ... Read More

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Google - Aug 9, 2026

(Translated by Google) I had an excellent experience at the dealership. I especially want to thank Alejandro for all his help throughout the process. He was very kind, patient, and professional, and was always willing to answer my questions and help me with everything. He made the process of buying my car much easier and more enjoyable. I definitely recommend this dealership, and if you have the opportunity, I recommend dealing with Alejandro. Thank you so much for everything! 🚗✨ (Original) Tuve una excelente experiencia en el dealer. Quiero agradecer especialmente a Alejandro por toda su ayuda durante el proceso. Fue muy amable, paciente y profesional, y siempre estuvo dispuesto a responder mis preguntas y ayudarme con todo. Hizo que el proceso de comprar mi carro fuera mucho más fácil y agradable. Definitivamente recomiendo este dealer y, si tienen la oportunidad, les recomiendo atenderse con Alejandro. ¡Muchas gracias por todo! 🚗✨

We had an amazing experience purchasing our Mazda! JC was extremely helpful, patient, and genuinely made the entire process so smooth and pleasant. He took the time to answer all of our questions and made us feel comfortable throughout the entire experience. We truly appreciate his professionalism and would definitely recommend him to anyone looking for a great car-buying experience! ⭐️⭐️⭐️⭐️⭐️

(Translated by Google) Thank you Alexis Ramos for everything you did for me! I'm so happy with my new car! (Original) Gracias Alexis Ramos por todo lo que hiciste por mi! Estoy muy contenta con mi nuevo auto

Overall i had a great experience at ocean mazda. The sales manager zevastyan & Alejandro made it seamless for me as I was trading in a vehicle to buy a newer one and they where able to get me a great deal i highly recommended 👌

en el dia de hoy tuve la mejor experiencia en un Dealer en miami y fue en Ocean Mazda , gracias a todas las personas que me atendieron , comenzando por Arturo, Chris entre otros , super atencion lo recomiendo 100%

(Translated by Google) Mazda Kendall# Eduardo Ibarra, Thank you for your help and gentlemanly manner, excellent service from you, I got the car 🚘 I wanted at a good price, Thank you for your work. (Original) Mazda Kendall# Eduardo Ibarra, Gracias por su ayuda y caballerosidad, excelente trato de usted, tengo el auto 🚘 que quería y bien precio, Gracias por su trabajo.

(Translated by Google) Completely satisfied with the attention and interest shown to my needs, especially grateful for the kind treatment and respect shown by Mr. Eduardo Ibarra. (Original) Completamente satisfecha sobre la atención y interés por mis necesidades, en especial agradecida por el buen trato y respeto del señor Eduardo Ibarra.

(Translated by Google) Excellent salesperson, very responsible and respectful! Eduardo Ibarra. Pedro D Solana (Original) Excelente vendedor, muy responsable y respetuoso !!!! Eduardo Ibarra .Pedro D Solana

Thank you Alexis Ramos for helping us get the best deal on our car. We had a great experience!

(Translated by Google) Thank you Alexis Ramos, you're the best!!! (Original) Gracias Alexis ramos eres el mejor !!!

(Translated by Google) Eduardo Ibarra was the friendliest salesman in all of Florida, happy to say that Eduardo sold me my first car 🙏🏼 (Original) Eduardo Ibarra fue el vendedor mas amable de todo Florida, feliz de decir que Eduardo me ha vendido mi primer carro🙏🏼

Back in early July, my husband, daughter, and I visited Ocean Mazda West Kendall to purchase or lease our third Mazda—this time for our daughter. We ended up leaving with not one, but TWO vehicles: a beautiful Mazda3 for her and a stunning CX-70 for me! Needless to say, we had another outstanding experience. Ocean Mazda West Kendall continues to set the standard for exceptional customer service. Whether we're bringing our vehicles in for service or shopping for a new one, everyone treats our family like VIPs. Zevastyan Garcia and Eduardo Ibarra made the entire car-buying and leasing ... Read More

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Google - Aug 2, 2026

Back in early July, my husband, daughter, and I visited Ocean Mazda West Kendall to purchase or lease our third Mazda—this time for our daughter. We ended up leaving with not one, but TWO vehicles: a beautiful Mazda3 for her and a stunning CX-70 for me! Needless to say, we had another outstanding experience. Ocean Mazda West Kendall continues to set the standard for exceptional customer service. Whether we're bringing our vehicles in for service or shopping for a new one, everyone treats our family like VIPs. Zevastyan Garcia and Eduardo Ibarra made the entire car-buying and leasing process enjoyable, seamless, professional, and completely stress-free. We first reached out to Zevastyan by text since we had worked with him before, and once again, he exceeded our expectations. He responded immediately, made himself available, answered every question with patience and expertise, and never made us feel pressured. Eduardo made touring the lot in the blazing July heat surprisingly entertaining and fun, keeping the experience lighthearted while helping us find exactly what we were looking for. When it came time for the paperwork, Ruby made the financing process smooth, efficient, and as painless as possible. The entire team's customer service exceeded our expectations and made us feel genuinely valued from start to finish. I highly recommend Ocean Mazda West Kendall, especially Zevastyan Garcia and Eduardo Ibarra, to anyone looking for an outstanding car-buying or leasing experience. Thank you all for another wonderful experience! — Mitzie Perez

Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth and hassle-free. Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth. Huge shoutout to Manny Patiño for taking such great care of us, he made buying my new CX-50 an absolute breeze. Highly recommend this dealership to anyone looking for a great car-buying experience!

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I had a great, smooth experience working with Alejandro. He was able to negotiate and get the car down to the price I was hoping for, which I truly appreciated. Everyone at the dealership was incredibly kind, professional, and made the entire process easy from start to finish. I’m very happy with my experience and would definitely recommend visiting this location—and be sure to ask for Alejandro!

Alejandro Chacin helped with my car purchase. Extremely helpful, knowledgeable and patient. I walked out happy w the car of my dreams!

Eduardo Ibarra is very knowledgeable and professional.

(Translated by Google) Dealing with car salespeople is usually a hassle, but Manuel Frometa's service was excellent. From the first day we went in just looking at the car, he listened to our needs. He gave us the space we needed to make our decision without pressure, and when we were ready, he was incredibly attentive to ensure everything went smoothly. (Original) Usualmente tener que lidiar con vendedores de auto es una molestia, pero, La atencion de Manuel Frometa fue excelle te, desde el primer día que fuimos solo observando el escucho nuestras necesidades. Nos dió el espacio ... Read More

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Google - Jul 29, 2026

(Translated by Google) Dealing with car salespeople is usually a hassle, but Manuel Frometa's service was excellent. From the first day we went in just looking at the car, he listened to our needs. He gave us the space we needed to make our decision without pressure, and when we were ready, he was incredibly attentive to ensure everything went smoothly. (Original) Usualmente tener que lidiar con vendedores de auto es una molestia, pero, La atencion de Manuel Frometa fue excelle te, desde el primer día que fuimos solo observando el escucho nuestras necesidades. Nos dió el espacio necesario para tomar nuestra decisio. sin presión, y cuando estábamos listos, se porto super atento para que todo saliera bien.

Very good service. Alejandro helped me out through the full process. Very helpful and honest. Great experience

We had an excellent experience at Ocean Mazda West Kendall. From the very beginning, Eduardo was incredibly kind, patient, and helpful. He took the time to understand what we were looking for and helped us find the perfect car for our needs. His friendliness and genuine willingness to help made the entire process smooth and enjoyable. Everyone at the dealership treated us with professionalism and respect, and we truly felt welcomed throughout the whole experience. We are very happy that we chose to do business with Ocean Mazda West Kendall. If we ever need another car in the future, we ... Read More

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Google - Jul 28, 2026

We had an excellent experience at Ocean Mazda West Kendall. From the very beginning, Eduardo was incredibly kind, patient, and helpful. He took the time to understand what we were looking for and helped us find the perfect car for our needs. His friendliness and genuine willingness to help made the entire process smooth and enjoyable. Everyone at the dealership treated us with professionalism and respect, and we truly felt welcomed throughout the whole experience. We are very happy that we chose to do business with Ocean Mazda West Kendall. If we ever need another car in the future, we will definitely come back to this dealership. We also hope to have the opportunity to work with Eduardo again. We highly recommend both Eduardo and the entire Ocean Mazda West Kendall team!

(Translated by Google) Eduardo Ibarra is an excellent person; he treated us very well. He gave us the best recommendations and helped us get the best deal. (Original) Eduardo Ibarra excelente persona como nos atendió. No dio las mejores recomendaciones y nos ayudó a sacar el mejor negocio

(Translated by Google) Thank you so much, Eduardo Ibarra. My daughter and I went to get her first car, and he made the purchase process very easy. He was very professional and attentive. Thank you, Mazda, for having such professional people serving your customers. (Original) Muchas Gracias Eduardo Ibarra, fuimos con mi hija por su.primer auto y el nos hizo el proceso de compra muy cómodo. Muy profesional y atento. Gracias Mazda profesional tener gente tan profesional al servicio del cliente.

Me and my husband had a smooth and great deal done by Alejandro. I would recommend to come here and find him as he is the best. Very pleased with our visit!!

(Translated by Google) Manuel Frometa helped us buy a CX-30 that I liked, and we were able to negotiate a firm price. (Original) Manuel Frometa nos ayudó para comprar un cx30 que me gustó, y podíamos negocia un precio firmo.

(Translated by Google) Excellent service and friendly treatment. Thank you Eduardo Ibarra, top-notch service 👌 10 out of 10 (Original) Buen servicio y trato de familia Gracias Eduardo ibarra trato de lo mejor 👌 10 de 10

Manuel Frometa gave us great service and advice.

Thank you Alexis Ramos, he was great I recommend him when coming to buy a car.

I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the ... Read More

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DealerRater - Jul 25, 2026

I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the significant decline in communication. During my previous service visits, the team was very communicative and kept me informed. That level of service was one of the reasons I continued to have confidence in Ocean Mazda Doral and have recommended the dealership to others for so many years. I completely understand that service departments get busy and that repairs can take longer than anticipated. My concern is not necessarily the amount of time involved—it is the lack of communication. After numerous attempts to get an update, I should not have to physically come to the dealership just to find out the status of my vehicle. As a long-standing customer who has supported Ocean Mazda for more than a decade and purchased two vehicles from Ocean Mazda Doral, this experience is particularly disappointing. The level of service and communication has slipped drastically since my last visit. I have always been comfortable recommending Ocean Mazda based on my own experience. Unfortunately, if this is the level of service and communication I can now expect, I will have to rethink both where I have my vehicles serviced and whether I can continue recommending Ocean Mazda to others.

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Thank so much Alexis Ramos! My car buying process was excellent. Carlos Hernandez was wonderful with the financing. Would highly recommend Ocean Mazda West Kendall.

(Translated by Google) Alejandro provided excellent service, I highly recommend him. Very grateful. (Original) Muy buena atención de Alejandro se los recomiendo, muy agradecido

(Translated by Google) Thanks to Alexis Ramos I was able to buy the car of my dreams! He's the best and the customer service is amazing. (Original) Gracias an Alexis Ramos pude comprar el carro de mis sueños! Le es el mejor y el customer service is amazing.

Great service. Thank you Alejandro, Carlos and Katherine for all your help!

(Translated by Google) Noslen, the Mazda West Kendal salesman, has shown me great professionalism, being very pleasant, polite, and was very helpful to me at all times. Thank you very much. (Original) Noslen vendedor de Mazda West Kendal me ha demostrado mucho profesionalismo siendo muy agradable, educado, y me fue de mucha ayuda en todo momento, Muchas Gracias.

(Translated by Google) Excellent service, professional, safe, and reliable. I was especially assisted by the salesman Manuel Frometa, highly recommended 💯 (Original) Excelente servicio profesionales seguros y confiables muy especialmente fui atendida por el vendedor Manuel Frometa recomendado 💯

(Translated by Google) Alejandro Chacin was the best salesman in the world, his dedication was incredible, 100% recommended (Original) Alejandro Chacin fue el mejor vendedor del mundo, increible su dedicacion, recomendados al 100%

Eduardo Ibarra rocked

(Translated by Google) Thank you Alexis Ramos for all your help! I loved the car and I'm extremely happy (Original) Gracias Alexis Ramos por toda tu ayuda! Me encanto el auto y Estoy sumamente feliz

When my Certified Pre-Owned vehicle started having an issue, I was naturally concerned. Thankfully, from the moment I brought it in, Mark made me feel like I had nothing to worry about. Knowing the repair was covered under my CPO warranty was reassuring, but it was Mark's professionalism, attention to detail, and genuine care that truly stood out. He kept me informed every step of the way, took the time to answer my questions, and made sure everything was handled correctly. It's rare to find someone who treats your car with the same care and respect as if ... Read More

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Google - Jul 20, 2026

When my Certified Pre-Owned vehicle started having an issue, I was naturally concerned. Thankfully, from the moment I brought it in, Mark made me feel like I had nothing to worry about. Knowing the repair was covered under my CPO warranty was reassuring, but it was Mark's professionalism, attention to detail, and genuine care that truly stood out. He kept me informed every step of the way, took the time to answer my questions, and made sure everything was handled correctly. It's rare to find someone who treats your car with the same care and respect as if it were their own. This dealership is locally owned in Miami, and you can feel the difference. They don't treat you like just another customer—they treat you like family. When you have leaders like Mark setting the example, it's no surprise this dealership continues to earn the trust and loyalty of the community. Great leadership creates a great culture, and that culture shines through in every interaction. The experience reminded me that buying a car is about more than the vehicle itself it's about knowing you have people you can trust long after you drive off the lot!!!!! I wouldn't hesitate to bring my vehicle back or recommend this dealership to friends and family looking for a reliable place to buy their next car. This is the kind of dealership that earns your business for years to come, and that's something you don't find every day.

Thank you Alexis Ramos for helping me lease my first car! You made my first time car experience and excellent one!!

Gracias Alexis Ramos. Thank you for helping us navigate my daughter‘s first car purchase/lease.

Wonderful service department. Friendly and informative.

I would recommend this sales person 100% Thank you Alejandro Chacin for your time

(Translated by Google) Eduardo Ibarra provided excellent service. Very kind. (Original) Eduardo Ibarra súper buena atención. Muy amable.

Alexis Ramos was amazing! I had a great experience at the dealer. Definitely recommend going to see him.

(Translated by Google) Excellent service, highly recommended (Original) Muy buena atención súper recomendado

Alejandro Chacin made my purchase seamless. I knew what I came in for and he didn’t pressure me into anything I didn’t want. Thank you again for all your help!

(Translated by Google) Thanks Alexis Ramos, you explained everything exactly how I wanted and I left very happy with my new car (Original) Gracias Alexis Ramos, me explicaste todo como yo queria y sali muy contento con mi auto nuevo

(Translated by Google) Excellent service and attention. I'm happy I bought my car here at this dealership. (Original) Excelente atención,buen servicio.Estoy feliz por haber comprado mi carro aquí en este dealer

I had an amazing experience working with Eduardo! From the very beginning, he was incredibly kind, patient, and genuinely cared about helping me find the best place at the best price. He took the time to answer all of my questions, made the entire leasing process easy and stress-free, and always had my best interests in mind. Thanks to him, I got an amazing deal that I’m so happy with. If you’re looking for someone who is honest, professional, and truly goes above and beyond for their clients, I highly recommend Eduardo. Thank you so much for all ... Read More

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Google - Jul 14, 2026

I had an amazing experience working with Eduardo! From the very beginning, he was incredibly kind, patient, and genuinely cared about helping me find the best place at the best price. He took the time to answer all of my questions, made the entire leasing process easy and stress-free, and always had my best interests in mind. Thanks to him, I got an amazing deal that I’m so happy with. If you’re looking for someone who is honest, professional, and truly goes above and beyond for their clients, I highly recommend Eduardo. Thank you so much for all your help

Thanks Alexis Ramos for all your service! Great experience

Alejandro is a great salesperson, helpful and professional, will definitely recommend him at Ocean Mazda West Kendall!

Edward Younger made the entire car-buying experience smooth and enjoyable from start to finish. He was friendly, professional, and took the time to answer all of my questions without making me feel pressured. He made the process easy to understand and helped me drive home in my new 2026 Mazda3 today. I really appreciated his patience, honesty, and excellent customer service throughout the experience. If you’re looking for someone who genuinely wants to help you find the right vehicle, I highly recommend asking for Edward. Thanks again for making it such a positive experience!

I bought a CPO Mazda CX5 entirely online and it was a good experience. Lenny was my salesperson and she put in the effort to make it as smooth as possible. She didn’t waste my time and pretty quickly was able to get me a price I was comfortable with—which ultimately is what matters most. Good experience overall and I am happy with the car purchase as a whole. Cons: The car came with only one key. It was a little dirty on the inside— seats still felt « used », there was makeup stains on the driver visor mirror. ... Read More

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Google - Jul 12, 2026

I bought a CPO Mazda CX5 entirely online and it was a good experience. Lenny was my salesperson and she put in the effort to make it as smooth as possible. She didn’t waste my time and pretty quickly was able to get me a price I was comfortable with—which ultimately is what matters most. Good experience overall and I am happy with the car purchase as a whole. Cons: The car came with only one key. It was a little dirty on the inside— seats still felt « used », there was makeup stains on the driver visor mirror. When you pay nearly 30k for a car you’d hope to not have those issues in the car buying experience.

I had a great experience with Manuel Frometa from start to finish. The staff was friendly, knowledgeable, and transparent throughout the entire process. They answered all of my questions, made sure I understood my options, and never made me feel pressured. The transaction was smooth, and I'm very satisfied with both the service and my purchase. I would definitely recommend this dealer to anyone looking for a trustworthy and professional buying experience.

(Translated by Google) It was an honor to work with Alexis Ramos, the numbers were exactly as I wanted! I recommend him 100%. (Original) Fue un honor trabajar con Alexis Ramos, los números fueron como yo quería! Lo recomiendo 100 %

Awesome experience with Eduardo. Very nice and attentive.

(Translated by Google) Thank you for all your help, Alexis Ramos! You provided excellent service. I highly recommend him. (Original) Gracias por toda tu ayuda Alexis Ramos! Me diste un servicio excelente. Lo recomiendo

Ocean Mazda made the experience of buying a car way less stressful than usual. A very special thank you to Nelson Rodriguez!

Alejandro made the car buying experience great. It was upfront, transparent, seamless and efficient. I appreciate Ocean Mazda for employing outstanding individuals such as Alejandro and look forward to continued business with them.

(Translated by Google) Thank you Alexis Ramos, you're the best! I'm very happy for your help. (Original) Gracias Alexis ramos eres el mejor estoy muy contento por tu ayuda

As usual, we had an outstanding experience at Ocean Mazda West Kendall! This dealership is top notch. Whether we bring our cars in for service or are looking to buy a car, everyone here treats our family like super stars. Sebastian Garcia and Eduardo Ibarra made the entire car-buying process easy, professional, and stress-free. Sebastian was knowledgeable, patient, and never made me feel pressured, while Eduardo made tourring the lot in the blazing heat- tolerable. Then Ruby made the financing process smooth and transparent. Their customer service exceeded our expectations, and they truly made us feel valued. I highly recommend ... Read More

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Google - Jul 9, 2026

As usual, we had an outstanding experience at Ocean Mazda West Kendall! This dealership is top notch. Whether we bring our cars in for service or are looking to buy a car, everyone here treats our family like super stars. Sebastian Garcia and Eduardo Ibarra made the entire car-buying process easy, professional, and stress-free. Sebastian was knowledgeable, patient, and never made me feel pressured, while Eduardo made tourring the lot in the blazing heat- tolerable. Then Ruby made the financing process smooth and transparent. Their customer service exceeded our expectations, and they truly made us feel valued. I highly recommend Ocean Mazda West Kendall, especially Sebastian and Eduardo, if you're looking for a great car-buying experience. Thank you both! Jorge and Mitzie Perez

The best Customer Service ever I was treated like a VIP I went to buy a 720 Mclaren from them and I was so happy the way they treated me. I will always do business with them and I will recommend my friends and family to them. Make sure you ask for JESUS PEREZ (J.P.)

Andre Bush is the salesman you want to talk to and work with Javier Reyes he’s great with the finances. They’ll both take care of you from start to finish.

(Translated by Google) Thank you, Alexis Ramos, excellent sales associate. I've never had such a quick and stress-free lease change process. Thanks again! (Original) Gracias Alexis Ramos, asociado de ventas excelente, nunca habia tenido un proceso de cambio de lease tan rapido y sin stress. Nuevamente gracias

Thank you to Alejandro Chacin for making the process of getting a new car easy and fast. Great service!

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI ... Read More

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DealerRater - Jun 25, 2026

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI Consumer Affairs (Case #56818879), which is currently under review. I am simply asking that you review my experience, as I do not believe it reflects the level of customer service expected from an authorized INFINITI dealership. Thank you for your time and consideration. Respectfully,

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I went to Ocean Mazda to buy a car for my wife—something stylish, conservative, and above all **reliable**, a car that could grow with our family. Even though we were considering other popular options like Toyota and Honda, **Manny Patiño** guided us through the entire process with patience and clarity. We arrived pre‑approved at a **7%** interest rate, but thanks to Manny and Mazda financing, and having good credit, we were able to secure a **3.99%** rate. That alone made a huge difference for us. We’re genuinely grateful for Manny’s professionalism, patience, and dedication. Highly recommended.

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I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to ... Read More

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DealerRater - Jun 10, 2026

I cannot say enough great things about my experience with Lenny. She was so helpful, kind, knowledgable, calm, and professional to myself and my parents when we were at Ocean Mazda. She took the time to answer all of our questions, was not pushy and ensured everything went smoothly and stress-free. We ended up buying my car the same day because we knew we were getting a great deal on a great car. I am so grateful because Lenny did not only answer all of our questions but went above and beyond to kept in touch with me afterward to continue answering questions- like about servicing and warranty. She was quick to respond even on the days she wasn't at the dealership- proof she really cares about her customers. If you're at Ocean Mazda wanting to buy a car ask for Lenny and you'll have a great experience and the car of your dreams.

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The dealership is always clean, pleasant to be in while waiting for your vehicle. Coffee variety and cold water bottles are always great and are great perks. The staff is courteous , will greet you with a smile. I have been to other mazda dealerships as I have own mazda cars for over 20 years. By far Doral dealership feels welcoming. And the staff and service is wonderful from servicing your car yo buying a new one. Thank you

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I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially ... Read More

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DealerRater - May 28, 2026

I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially to deny responsibility and say the car “wasn’t like that” when we purchased it only days earlier. My husband eventually had to mention that he serves in the Army just to get them to agree to look at the vehicle. We brought it in on a Thursday, but they said they couldn’t do anything because they had no loaner cars available. We agreed to bring it back the following Monday. The dealership then kept my vehicle for 8 days, claiming that the “wrong part had been ordered.” After all that time, they finally called to say the car was ready. My mother picked it up, only to discover that the bumper STILL had a noticeable gap. Hermes, the employee we had been dealing with, told both my mother and me over the phone that this was “as good as it was going to get” because the sales managers had already decided they were not going to spend the money to send it to a body shop. Imagine hearing that after taking on over $30,000 in debt for what was supposed to be a certified pre-owned vehicle. To make matters worse, my mother got home and the bumper had already started coming apart again. When I called Hermes back, he told me there was nothing else he could do and that I needed to contact the sales managers directly. I left multiple messages for management and nobody returned my calls. Later that same day, Hermes called me back and said he had spoken with management and they had finally agreed to send the vehicle to a body shop. I was extremely relieved and thanked him. He told me to bring the vehicle back Monday, May 25th. I drove 45 minutes to the dealership only to find out the service department was closed for Memorial Day. The receptionist contacted Hermes, who apologized and said he would speak to management the next morning to see if someone could pick up the vehicle since I live far away. The next day, I was told that “nobody” could pick up the car, so my mother once again had to take time out of her day to drop it off herself. Then, only one day later, Hermes called saying that a “mobile body shop guy” had stopped by and fixed the issue. That immediately sounded suspicious to me. Sure enough, when my mother picked up the vehicle today, the bumper gap was STILL there. It also appeared that glue had been used to hold it in place because there was visible glue residue that had never been there before. The dishonesty throughout this entire process has been mind-blowing. I also made it very clear that I needed the vehicle back before June 5th because I have an out-of-state trip planned. Interestingly, the first thing Hermes asked my mother when she picked up the car was, “When is she leaving the state?” At that point, it honestly felt like the priority was simply getting me out of town so they wouldn’t have to continue dealing with the issue. This is a CERTIFIED PRE-OWNED vehicle. A bumper that repeatedly falls apart should be properly repaired by the dealership — not temporarily glued together to avoid paying for a body shop repair. I will absolutely be escalating this matter further. If I can give anyone one piece of advice: please think twice before purchasing a vehicle from this dealership. First picture of when my husband first noticed, second when they "fixed" it the first time, and third picture of when the "supposed" mobile body shop guys "fixed' it

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If you’re looking for a straightforward, no games experience, I highly recommend Lisselle Vega. I came in prepared with my Excel sheet and pricing comps, told her exactly what model and price I wanted, and she met all my criteria within 30 minutes. The whole process was efficient and transparent exactly what I was looking for. 10/10 experience.

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I would highly advise going somewhere else if you care about yourself. The management team is non existent, the front desk will leave message and they never return your calls. They will not provide requested documents that are needed for your extended warranty. Manager Chris even raised his voice, cursed and hung up the phone. Very unprofessional, I will never return

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I have been experiencing ongoing challenges with my recent purchase at this dealer, and I feel that my situation has not been fully supported by the dealer. À 2025 car that is only presenting issues since the first service at 3000 miles. The service team is not helpful and the sales person doesn’t return calls. I like the car but the quality and reliability is questionable. The recurring issues have been disappointing, that affected my confidence in the vehicle.

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Nice place to do business. Clean and relaxed setting. The staff was welcoming, professional and transparent with my needs in finding the right vehicle

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I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. ... Read More

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DealerRater - Feb 20, 2026

I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. As someone who also works in a commission based sales environment, I understand the pressures that come with earning a living this way. However, this type of conduct undermines both team integrity and professional ethics. It is disheartening to see business taken from a colleague through internal maneuvering rather than earned through service and trust. Being in sales myself, I could not help but put myself in the other associate’s shoes. I have had colleagues in the past who worked alongside me on deals, only to remove my rightful portion of the commission from the contract. That defeated feeling of losing a hard earned opportunity is something I would not wish on anyone, and it is exactly what came to mind witnessing this situation unfold. I walked away for that reason, and bought my Mazda from a more trusted person I met networking instead.

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From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda ... Read More

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DealerRater - Feb 6, 2026

From the moment I reached out, Lenny Medina was incredibly knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. She took the time to answer all my questions, walked me through every feature of the CX-70, and made the leasing process smooth, transparent, and stress-free. Her professionalism, friendly demeanor, and attention to detail truly stood out. She went above and beyond to ensure I got a great deal on exactly the configuration I wanted. Lenny is a credit to your team and the reason I’ll be recommending Ocean Mazda West Kendall to everyone I know. Mazda has a customer for life in me, and Lenny deserves the highest praise possible—10/10!

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Lenny was fabulous! She was very professional and knowledgeable about Mazda products. She was also very polite! The whole process at Ocean Mazda was seamless. We are enjoying our purchase:)

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I had an amazing experience with Malena. She was honest, responsive and I walked out incredibly happy with the entire experience at Ocean Mazda.

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bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done I am sharing some photos on there site xx the revues and you will see the photos . the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable. They shipped it ... Read More

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DealerRater - Jan 24, 2026

bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done I am sharing some photos on there site xx the revues and you will see the photos . the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable. They shipped it to Dallas when I got the car it was not driving proper. I took it to the Bentley dealer and they were in shocked to find out how this car can be sold . They told me this car is not repairable salvage but they sold it to me as a clean title. Bentley will not release the car . Ocean auto club is fraud never buy any car from them be very very very careful of what you’re buying .

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Great experience at the dealership. Manny was professional, helpful, and made the entire process easy. I’m very happy with my new Escalade. Highly recommend!

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Elise and his team helped us get into the brand new Mazda we were looking for. We upgraded from the Cx5 to the Cx70. We are so happy!

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Fácil rápido y cómodo Translated: Easy, fast and comfortable Muy buena atención complaciendo las necesidades de los compradores y dándoles la mejor opción Translated: Very good service pleasing the needs of buyers and giving them the best option

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Excellent customer service. Explains everything about the process and how long is going to take, also they send you a video with the details of the process.

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The guys were great! They were attentive, very informative, answered all my questions and took there time with me. They ensured a great transaction!!! Highly recommend!

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I bought a ferrari from them and the charger was not with car, manuals not with car and windscreen missing. Their general manager assured me he would send me the items. They send tje wrong charger, one part of owner manual and stilk waiting on windscreen. Its been three months. DONT EVER BUY A CAR HERE. THEY TAKE YOUR MONEY AND THEY DISAPPEAR. I CANT WAIT TO JOIN THE CLASS ACTION BEING FILED. TAKE YOUR BUSINESS ELSEWHERE!!

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Great deal, she dealt the interaction professionally, might have been confused as it is my first negotiation/real world decision, but overall it went as expected.

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We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next ... Read More

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DealerRater - Nov 16, 2025

We own two Mazdas and have always taken them to either Ocean for service. Never feels predatory and have never been charged for unnecessary fixes. Mark and Brian are amazing in the service area! This review is in specific to thank the service from Lenny. She made our third Mazda purchase extremely easy and it did not feel like we were being rushed. She was clear with the terms and helped us understand the differences between the vehicles we were considering. This cemented our “Mazda family” status and hopefully she will be here when (not if) we get our next Mazda.

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We had a great experience, the service was amazing from beggining to end. I would totally buy another car here

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Excelente vendedor, fue suficiente entrar al dealer para sentir la amabilidad, profesionalidad, responsabilidad y sentido de mercado de Manuel, lo recomiendo 100% para cualquier cliente que necesite los servicios de ocean Mazda.

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Dealership is great! Third vehicle we have purchase/leased through them. Would recommend to anyone looking for a smooth deal!

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I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can ... Read More

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DealerRater - Nov 6, 2025

I recently purchased my first vehicle — a Honda Civic Si — from Lenny, and I can’t say enough amazing things about the experience! From the very moment I saw the car, I fell in love, and Lenny made the entire process absolutely seamless. She went above and beyond to provide every detail I needed, answered all my questions with patience and honesty, and made me feel completely confident in my purchase. What really stood out was how genuine and supportive she was — never any pressure, just pure professionalism and kindness. Lenny truly cares about her customers and makes what can be a stressful process feel exciting and effortless. I couldn’t have asked for a better experience. ⭐️⭐️⭐️⭐️⭐️ 10/10 — I would 100% buy another vehicle from Lenny and recommend her to anyone looking for a smooth, enjoyable, and trustworthy car-buying experience!

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Quiero dar las gracias al Sr Juan Carlos Buranat por su trabajo y atención como asesor en la venta que me hizo el día de hoy muy claro eficiente y atento nos trató de maravilla lo recomiendo al 100% y al financista el Sr Alex un experto en la materia un trato de alto nivel profesional humano y respetuoso, los felicito y respeto gran atención muchos éxitos para ambos que Dios los bendiga aplausos para ambos de parte de Rómulo y familia

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